Salesforce Service Cloud Architect

2 weeks ago

bangalore, India Brillio Full time
Architect and Design Solutions: Lead architectural design and planning for projects
Must have - Service cloud , experience cloud, Einstein AI tools, Multi cloud specialist (more than 2 clouds)
Good to have : Salesforce Data Cloud and Einstein, and Marketing Cloud CDP. Design scalable and secure architectures that support personalized customer engagement.
· Data Cloud & or Marketing cloud CDP Expertise: Utilize Salesforce Data Cloud to consolidate, harmonize, and unify customer data from multiple sources, enabling advanced segmentation and AI-driven insights through Marketing Cloud CDP.
More than 10 years' experience in salesforce
Expertise in Salesforce Lightening Framework, Apex, App exchange product development work and other customizations in SFDC
• Good hands on in Salesforce Service Cloud/Sales Cloud/Experience cloud
•
• Experience cloud experience is a must.
• Experience in Javascript Programming, HTML and CSS
• Good understanding of API integration methodology (Rest and SOAP API knowledge is a must, Mulesoft knowledge is a plus)
• Ability to communicate clearly with stakeholders and present ideas in user-friendly language
• Proven analytical and problem-solving abilities
• Perform Unit testing and Support other test cycles
• Capability and knowledge to lead and mentor the team in designing and review of code and guide and encourage the team to follow best practices.
• In depth understanding of SFDC Profiles/Roles and Sharing Rules, Validation Rules, Tasks, Workflow rules and Triggers, etc.
• Good understanding of Salesforce deployment tools
• Salesforce.com Platform Developer Certification is a plus
Responsibilities:
• Responsible for providing development and delivery time estimates.
• Ability to exercise independent judgment and deliverable actions based on project requirements.
• The developer performs the analysis and coordinates with other developers to design and code the system.
• The Salesforce developer is responsible for controlling the adaptability of all the APIs and their integration.
• The developer is expected to perform unit and module testing.
• Salesforce developer is expected to update programs as per user needs.
• Developing the code should be in accordance with the specifications and standards of development.
• In order to maintain hassle free functioning of the platform, constant bug fixing is carried out by the Salesforce developers.
• The developers provide ample support for quality assurance and defect resolution.
• Ongoing documentation throughout the development also forms a major role of the Salesforce Developer

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