Sr. SAP Functional Configurator

Company Description Infoya is a global IT consulting and services organization. We collaborate with visionary leaders to achieve outsized business impact by providing innovative solutions and exploring cutting-edge technologies. We work hand-in-hand with our clients to facilitate transformative change, guiding them through strategic shifts in technology, processes, and culture. Our goal is to solve the problems that our clients face, leveraging our expertise and experience to deliver practical, effective solutions that drive tangible results.

Functional Configurator-Production Support is responsible for providing technical and functional support to the end-users of the applicable systems, manages the system availability and performs routine maintenance tasks to ensure the business functions.

Will collaborate closely with our technology partners to resolve issues impacting current production systems and communicate statuses and updates to business and technology stakeholders.

Will perform SAP/IS Retail configuration and integration for mid-sized projects and small enhancements to existing projects.

Has a solid understanding of the process of gathering business requirements, troubleshoot production issues and configuring program properties to meet those requirements and ensure the application availability.

Functional Configurator has a strong knowledge of SAP/IS Retail Master Data and how it needs to integrate with other functional areas.

Updates the Lead, Manager or Sr. Manager on day to day activities and status. Primary responsibility is to interact and support application users and ensure availability of the applications in Production environment

Work with the business users to analyze and research service desk tickets to resolve defects that are identified

Communicate the final solution to the business and coordinating the implementation of the solution to the production environment, Updating system documentation

Collaborate with cross functional teams to understand and support new projects.

Gather detail requirements from business users for approved mid-sized projects, bug fixes and minor enhancements to existing projects.

Perform design for approved mid-sized projects and minor enhancements to existing projects.

Perform program configuration/modification, data set-up and cleansing activities..

Coordinate User Acceptance testing (UAT) with the Business Client.

Provide system Requirement Documents (SRD) and Systems External Specifications (SES) documents to the UAT and System test groups, to assist with testing scenarios.

Provide direction and collaborate with cross functional teams and assigned contractors.

5+ years of relevant work experience preferred, along with BS in Computer Science or related field.

~ Working cohesively with Business Process Owners to ensure business process design and supporting SAP configuration and developments are in line with the business needs.

~ Configuration, development, maintenance and enhancement of various sales and procurement related processes in SAP Sales & Distribution, materials management.

~ Production support of existing processes in SAP SD, MM modules.

~ Retail/business experience preferred.

~ Ability to understand code and debug programs to investigate issues will be an asset.

~ Solution oriented, creative thinker

~ Strong decision making and solid experience with SAP / IS Retail implementation methodology, tools and exposure to Agile methodology.

Competitive salary and benefits package.

Professional development and growth opportunities.

Hybrid work options within Chennai

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