Program Manager

Designation: Program Manager Location: Gurugram About Intellect Design Arena Limited Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform, eMACH.ai, is the most comprehensive, composable, and intelligent open finance platform in the world. With an impressive array of 329 microservices, 535 events, and over 1757 APIs, eMACH.ai enables financial institutions to design and deploy future-ready technology solutions that provide a significant global competitive edge. With three decades of domain expertise, Intellect offers a full spectrum of banking and insurance technology products through four lines of business: Global Consumer Banking (iGCB), Global Transaction Banking (iGTB), IntellectAI and Digital Technology for Commerce (iDTC). Intellect is a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world's first Design Center dedicated to Design Thinking Principles, underscores our commitment to continuous and impactful innovation, addressing the ever-growing need for digital transformation. We proudly serve over 325+ customers worldwide, supported by a diverse workforce of solution architects and domain and technology experts in major global financial hubs. For more information about Intellect, visit Educational Qualification: • B.Tech / B.E. in Computer Science or IT; MBA / M.Tech in Management or Systems preferred. • Project Management certification (PMP, PRINCE2, Agile) desirable. Experience: • 10–15 years in program/project management with a minimum of 5 years in AI/ML or digital transformation initiatives. • 3-5 years in senior management roles overseeing cross-functional teams and complex stakeholder relationships. • Prior experience handling cross-functional government or PSU programs. Key Responsibilities: 1. Provide end-to-end program governance, planning, and execution oversight for AI-driven projects. 2. Manage project delivery across multiple workstreams, ensuring alignment with NeGD objectives and Digital India goals. 3. Coordinate with Solution Architects, Business Analysts, and other technical leads to ensure timely deliverables. 4. Oversee resource utilization, budget tracking, and risk mitigation throughout project lifecycle. 5. Conduct review meetings with NeGD officials, document progress, and ensure timely escalation of critical issues. 6. Maintain KPIs, dashboards, and progress reports for senior-level monitoring and review. Technical Competencies: • Program Management: Advanced proficiency in Agile, PMI, PRINCE2, and SAFe methodologies. • Tools & Platforms: Jira, Azure DevOps, Zoho Projects, Monday.com, and other program management suites. • Risk & Governance: Strong grasp of risk management frameworks, change control processes, and compliance protocols. • Budget & Vendor Management: Experience in cost estimation, vendor evaluation, and contract administration. • Integration & Architecture: Familiarity with API management, microservices, and enterprise integration patterns. • Technology Awareness: Understanding of conversational AI, NLP, computer vision, and automation in governance contexts. • Government Processes: Exposure to public procurement, RFE lifecycle, and multi-agency coordination mechanisms. • Security & Compliance: Awareness of data classification, access control, and information assurance standards.