Customer Success Manager
5 days ago
Job Description: Customer Success ManagerLocation: ChennaiReports To: Senior Manager – Customer SuccessDepartment: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to all assigned customers, while partnering with cross-functional. The role is both strategic and operational, ensuring customers adopt ProManage’s hyperlocal marketing and AI-driven solutions (such as Merlin, Midas, Monitor, and Marvel), maximize ROI, and expand their partnership with us.Key ResponsibilitiesOversee engagement across all assigned customers, driving adoption, retention, and expansion.Build and maintain strong executive relationships with key stakeholders/customers to position ProManage as a strategic partner.Partner with Sales, Product, and Marketing to identify growth opportunities and customer feedback loops.Support customers in their digital transformation journey with AI-powered solutions (Merlin & Midas).Own renewal and expansion targets for the customer base. (Upsell & Cross Selling)Ensure delivery of quarterly in-person business reviews (QBRs) and customer impact reports.Ability to travel 15% to meet customers across major cities in India.Required Qualifications4+ years of experience in Customer Success,
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Customer Success Manager
6 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success Manager Location: Chennai Reports To: Senior Manager – Customer Success Department: Customer Success Role Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value...
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Customer Success Manager
4 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success Manager Location: Chennai Reports To: Senior Manager – Customer Success Department: Customer Success Role Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value...
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Customer Success Manager
1 week ago
chennai, India Simpliwork Full timeDepartment Customer Success Grade / Level G2B Designation Customer Success Manager Location Chennai Reporting To VP The Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point...
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Customer Success Manager
6 hours ago
chennai, India Simpliwork Full timeDepartment Customer SuccessGrade / Level G2BDesignation Customer Success ManagerLocation ChennaiReporting To VPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for...
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Customer Success Manager
6 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
6 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
6 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
2 weeks ago
chennai, India Simpliwork Full timeDepartment Customer SuccessGrade / Level G2BDesignation Customer Success ManagerLocation ChennaiReporting To VPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for...
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Customer Success Manager
2 weeks ago
Chennai, Tamil Nadu, India Simpliwork Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDepartmentCustomer SuccessGrade / LevelG2BDesignationCustomer Success ManagerLocationChennaiReporting ToVPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for issues...
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Customer Success Manager
5 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: ChennaiReports To: Senior Manager – Customer SuccessDepartment: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
