Digital Solution Architect, flexible working

About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organisations quickly find, organise, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. Glean is seeking a talented Solution Architect (SA) to join our rapidly expanding, venture-backed startup. We are professional, creative, passionate, and, most importantly, customer-obsessed. You will guide customers through their architecture, design, and implementation of Glean within their enterprise architecture. Work with customers to onboard new data sources and implement custom integrations of Glean into their work environment and business application architecture Provide training and guidance to customer technical resources to enable them to manage, support, and extend Glean in their environment Work with Product Management and Engineering to drive improvements to the product helping customers expand their adoption of Glean Be an active member of the Glean customer technical community ~ Note: You should be covering the EMEA/US East region in your current role. Project planning: plan and execute the implementation of customer projects Data-driven: utilise metrics and objective measurements to assess success and improvement opportunities for customers Pre or Post-sales Solution Architect experience in a product-led company is a huge plus Software development experience in at least two of the following: Python, Java, Go API and custom data integration experience in a Hybrid or SaaS environment Technical debugging: log analysis, code analysis, end-to-end transaction tracing Networking expertise: a deep understanding of networking, including cloud and on-premise networking Experience in at least two of the following disciplines: Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering Hands-on experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure Security & audit experience: able to fully understand the technical and audit framework of the product and represent it with customer security & audit stakeholders Bachelor’s Degree in Computer Science or equivalent with at least three years of industry experience, or Master's in Computer Science or equivalent with at least 5 years of industry experience. Compensation & Benefits: We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, a generous time-off policy, and the opportunity to contribute to your 401 (k) plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipend to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.