myGwork | Operations Pgm Mgr
2 days ago
DESCRIPTION:
At 3P Heavy Bulky we are constantly innovating to deliver the best possible Customer Experience to the customers buying Heavy Bulky products such as fridges, sofas, and large screen TVs. The SellerFlex program enables Marketplace Selling Partners to offer Retail like high-quality experience whilst Amazon carrier manages end to end transportation. As we scale up this business, we want to create Operations structure to ensure that Selling Partners are well supported to meet Amazon standards so we deliver best in class delivery experience to our customers. In the Operations Manager role, you will work to resolve both short-term operations issues as well as contribute to the long-term vision of the Program.
You will:
- Become an expert on program operational challenges and drive continuous performance improvement while the business continues its rapid growth. Develop and document operations processes so we can scale the team learning as we grow the business
- Support internal partners, including sales and transportation in resolving complex sellers issues and escalations.
- Monitor operational performance of selling partners and provide coaching/training on operational best practice
- Report on daily, weekly, monthly operational KPIs and projects to senior leadership
- Work with internal business intelligence teams to build the tools we need to monitor Program Customer Experience and Delivery Performance
BASIC QUALIFICATIONS:
- Bachelor's degree in Business, or similar field
- Business-Proficiency in German language
- 3+ years of experience in program management, development, and delivery
- Experience in logistics, e-commerce, or supply chain operations
- A passion for developing best in class customer delivery experience
- A track record of delivering results - improving service while reducing costs
- Strong bias for action, with willingness to roll up sleeves and get things done
- Highly tech-literate, with ability to learn new systems quickly and ability to root-cause issues using internal operations tools
- Comfortable with ambiguity and able to manage multiple priorities
- Ability to influence peers and stakeholders at all levels. Exceptional interpersonal and communication skills, both written and verbal
PREFERRED QUALIFICATIONS:
- SQL knowledge and experience in Tableau.
- Experience with Amazon Transportation, Supply Chain, Operations or Procurement
- Strong structured thinking and problem solving ability with ability to convert strategy to action
- Demonstrated experience in performing complex data analysis
- Experience with lean process, kaizen, six sigma, and process improvement
- Business-Proficiency in German language and/or other European languages
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We're looking for Experienced Analyst for Settlement Operations for Amazon India Payments Business. The candidate must be proficient in Microsoft Excel & Access. The...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented,...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We're looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top...
-
myGwork | Senior Operations Associate
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you customer obsessed, smart and analytical, strategic yet execution focused, entrepreneurial, and passionate about e-Commerce? Do you want to be a part of one...
-
myGwork | Operations Manager, Network Losses
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Operations Manager - Network LossesAmazon is looking for a motivated individual for the profile of Program Manager for its Network Loss team.The role is a part of...
-
myGwork | Business Operations Analyst
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon payments business is to transform payments in India. This role is of a...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Join the Fulfillment Experience Team as Senior Operations Executive. As Senior Operations Executive, you will be responsible for monitoring INFC from operations,...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job Title: Operations ManagerJob Description:A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of...
-
myGwork | Sr Program Mgr, SSR NSS, IN SSR
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial...
-
myGwork | Area Manager
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and...
-
myGwork | Application Engineer
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon pricing team is looking for a Application Engineer...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Do you want to shape the future of connecting and controlling Echo, smart home, and Auto devices with Alexa? Do you want to enable developers to launch new Alexa...
-
myGwork | Program Manager
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is a fast paced, dynamic company with an ambition to be the world's most customercentric company in the world.Within Amazon India, Amazon's Payments team...
-
myGwork | Operations Associate
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon has built a reputation for excellence and Amazon Web Services India Private Limited (AWS India) the local reseller of AWS is carrying on that tradition while...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon. In is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Prime Partnerships business as a Business Operations Specialist....
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Operations Manager at Amazon play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Catalog is foundational to Amazon retail, acting as the base for both the customer and fulfillment shopper CX. To continue to delight and exceed our customer's...
-
myGwork | Sr. Financial Analyst
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon seeks a Sr. Financial Analyst for Operations Finance team. The person would play a key role indriving the business agenda. This includes, among other things,...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon...
