Site Reliability Engineer

3 days ago


Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full time

Job Location - TrivandrumRotational ShiftsResponsibilities:1. Manage and maintain day-to-day BAU operations, including monitoring systemperformance, troubleshooting issues, and ensuring high availability.2. Build infrastructure as code (IAC) patterns that meet security and engineeringstandards.3. Build CI/CD pipelines using Octopus, GitLab-CI and cloud-native toolchains likeArgoCD.4. Build and maintain automation scripts and tools to streamline operational processes.5. Ensure observability around the system uptime is available and take necessaryactions to triage issues with respective service teams and stakeholders.6. Manage observability setup, including metrics and logging, and enhance capabilitywith proficiency in PromQL queries.7. Build runbooks that are comprehensive and detailed to manage, detect, remediate,and restore services.8. Collaborate with engineering teams to provide quicker solutions during thefirefighting and help improve the overall process.9. Support the operations team in managing BAU by monitoring and analyzing systemlogs and performance metrics to identify areas for improvement and take proactivemeasures.10. Stay up to date with industry trends and best practices in SRE, observability,alerting, and infrastructure automation.11. Actively participate in rotational shift/on-call duties to ensure continuousoperational support.12. Communicate effectively with technical peers and team members in both writtenand verbal formats.



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