Owens & Minor | ETQ Configuration | pune

4 weeks ago


pune, India Owens & Minor Full time

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.


Job Description:


3-5 years programming/database experience

Experience with SQL

Extensive experience in ETQ Reliance quality management system software

Regulatory knowledge and experience in:

United States: Food and Drug Administration (FDA); 21 CFR 820, 21 CFR 11

ISO 13485 & ISO 14971


This is a key position supporting the eQMS for Owens & Minor employees worldwide while reporting to the IT organization. The incumbent will have responsibility for EtQ system configuration, system requests, performing solutions relating to the modules they support, and supporting the entirety of the system when necessary. Occasional escalation of technical issues to EtQ will also be necessary. System requests can be quite technical – this position requires the technical aptitude listed below in order to succeed.


The skills necessary for this position are:

Excellent communication skills with ability to communicate appropriately between business users and technical team

Independent, self-motivated worker

Programming experience with an object-oriented language, preferably Python

Manage projects under your control to completion

Willingness to contribute solutions to complex issues to the entire development team.


Sample Activities the Incumbent will work on.

Triaging and completing ETQ configuration system requests.

Working with the business to gather requirements that you will then use to update a current ETQ module or build a new one from scratch

The investigation and resolution of issues and improvement within the Quality System

Suggest ideas to the business and technical team for standardizing support, informed by resolving issues

Working with other IT teams to move data extracted from other systems into ETQ

Willingness to learn and implement ETQ Script (based on Python)

Perform activities related to our EtQ System Request and Project Request processes

Monitor due dates on requests and provide updates to users as needed

Serving as the lead and overseeing the development of EtQ project deliverables

Act as a key client liaison, including building SME relationships

Open tickets with EtQ and implement solutions in a controlled, validated environment

Identifies improvement opportunities and manages them to implementation



If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.


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