Manger - IT Infra and Support
1 week ago
*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations Management- Adopt and implement IT polices at the site in alignment with the business direction and Adani ITIL framework- Ensure ongoing compliance to IT policies and protocols & get sign-offs for any exceptions or non-compliance- Establish and maintain backup/ recovery measures for exigencies, in line with Crisis Management and Disaster recovery plans as part of overall Business Continuity frameworkSystems, Application & Networks Availability & Performance and Operations Review- Lead effective deployment of IT assets, systems, procedures and processes with respect to consistency, reliability and effectiveness- Oversee performance and capacity of site IT services and solutions and ensure adherence to IT service level agreements; Resolve and escalate issues in case of non-adherence- Evaluate and report service-level attainment at the site as per established frameworks and metrics; Escalate issues where necessary- Conduct partner performance reviews from an operational perspective with respect to agreed SLAs and escalate deviations if any; Provision adequate partner support for smooth operations- Lead development / up-gradation of site IT systems, procedures & processes to cater to evolving needs and enhancing effectiveness and efficiency of operationsSecurity Operations & Disaster Recovery Management- Implement processes and systems for maintaining security of IT solutions and services in line with standard operating procedures- Ensure prompt resolution/ escalation of security incidents; Record and maintain log of security incidents and exception handling- Establish and maintain backup/ recovery measures for exigencies, in line with Crisis Management and Disaster recovery plans as part of overall Business Continuity frameworkDemand Management & Procurement- Facilitate demand management analysis by capturing demand for infrastructure/ application related IT services and solutions at the site and identifying consumption patterns- Implement the sourcing plan for the BU and timely raise of PRs for procurement of site assets/ applicationsService Desk & Incident Management- Manage IT incidences, inquiries/ requests by users of site IT services; Ensure resolution within established TAT levels; Consult business team/ group COEs and collaborate with external partners to resolve issues as and when requiredInfrastructure/ Applications Management- Ensure maintenance of IT hardware (Network, Server Architecture and Inventory) applications and systems at the site-level- Ensure all IT related documentation is well maintained at the site (User Manuals, Operations guides etc.)- Monitor the validity of site-related infrastructure, applications and systems licenses and ensure timely renewal- Drive rationalization of site application/ infrastructure inventory in adherence to the inventory management directives and in consultation with BU/ group teamProject Management- Drive site IT projects with respective partners and internal stakeholders in a collaborative and time bound manner; Escalate issues if any in a timely manner and ensure that requisite support is provided- Ensure smooth execution of all phases of project life cycle at the site level ( site design requirements / testing / implementation / knowledge
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations Management- Adopt and implement IT...
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Manger - IT Infra and Support
7 days ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.* Description for Internal Candidates* Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
guwahati, India Adani Airport Holdings Ltd Full time* Purpose/Objective The position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management. * Description for Internal Candidates * Key Responsibilities of Role Integrated Operations Management Adopt and implement...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/Objective The position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management. * Description for Internal Candidates * Key Responsibilities of Role Integrated Operations Management Adopt and implement...
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Manger - IT Infra and Support
2 weeks ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.* Description for Internal Candidates* Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/Objective The position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management. * Description for Internal Candidates * Key Responsibilities of Role Integrated Operations Management Adopt and implement...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
2 weeks ago
guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
