Manger - IT Infra and Support
1 week ago
* Purpose/Objective The position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management. * Description for Internal Candidates * Key Responsibilities of Role Integrated Operations Management Adopt and implement IT polices at the site in alignment with the business direction and Adani ITIL framework Ensure ongoing compliance to IT policies and protocols & get sign-offs for any exceptions or non-compliance Establish and maintain backup/ recovery measures for exigencies, in line with Crisis Management and Disaster recovery plans as part of overall Business Continuity framework Systems, Application & Networks Availability & Performance and Operations Review Lead effective deployment of IT assets, systems, procedures and processes with respect to consistency, reliability and effectiveness Oversee performance and capacity of site IT services and solutions and ensure adherence to IT service level agreements; Resolve and escalate issues in case of non-adherence Evaluate and report service-level attainment at the site as per established frameworks and metrics; Escalate issues where necessary Conduct partner performance reviews from an operational perspective with respect to agreed SLAs and escalate deviations if any; Provision adequate partner support for smooth operations Lead development / up-gradation of site IT systems, procedures & processes to cater to evolving needs and enhancing effectiveness and efficiency of operations Security Operations & Disaster Recovery Management Implement processes and systems for maintaining security of IT solutions and services in line with standard operating procedures Ensure prompt resolution/ escalation of security incidents; Record and maintain log of security incidents and exception handling Establish and maintain backup/ recovery measures for exigencies, in line with Crisis Management and Disaster recovery plans as part of overall Business Continuity framework Demand Management & Procurement Facilitate demand management analysis by capturing demand for infrastructure/ application related IT services and solutions at the site and identifying consumption patterns Implement the sourcing plan for the BU and timely raise of PRs for procurement of site assets/ applications Service Desk & Incident Management Manage IT incidences, inquiries/ requests by users of site IT services; Ensure resolution within established TAT levels; Consult business team/ group COEs and collaborate with external partners to resolve issues as and when required Infrastructure/ Applications Management Ensure maintenance of IT hardware (Network, Server Architecture and Inventory) applications and systems at the site-level Ensure all IT related documentation is well maintained at the site (User Manuals, Operations guides etc.) Monitor the validity of site-related infrastructure, applications and systems licenses and ensure timely renewal Drive rationalization of site application/ infrastructure inventory in adherence to the inventory management directives and in consultation with BU/ group team Project Management Drive site IT projects with respective partners and internal stakeholders in a collaborative and time bound manner; Escalate issues if any in a timely manner and ensure that requisite support is provided Ensure smooth execution of all phases of project life cycle at the site level ( site design requirements / testing / implementation / knowledge
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Manger - IT Infra and Support
6 days ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.* Description for Internal Candidates* Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations Management- Adopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations Management- Adopt and implement IT...
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Manger - IT Infra and Support
7 days ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.* Description for Internal Candidates* Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
2 weeks ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.* Description for Internal Candidates* Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
2 weeks ago
guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time* Purpose/Objective The position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management. * Description for Internal Candidates * Key Responsibilities of Role Integrated Operations Management Adopt and implement...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
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Manger - IT Infra and Support
1 week ago
Guwahati, India Adani Airport Holdings Ltd Full time*Purpose/ObjectiveThe position is responsible to ensure seamless IT operation at Asset. The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Service desk management.*Description for Internal Candidates*Key Responsibilities of RoleIntegrated Operations ManagementAdopt and implement IT...
