Microsoft Systems Support Engineer
1 month ago
Office Address: Plot No. I61, Sector 83, Mohali, Punjab
Department: IT Support
Location: Mohali
Shift Timings: 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST
Job Type: Full-Time
Job Overview
RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our technical staff, you will provide Level 1 & 2 support, assisting clients with essential IT Desktop and Cloud solutions. This role involves managing support tickets, troubleshooting technical issues, and administering Microsoft 365 environments, all while delivering excellent customer service. The ideal candidate has a strong problem-solving aptitude, a willingness to learn, and the technical skills to support complex IT infrastructures. Comprehensive training and mentoring will be provided to support your growth and expertise.
Key Responsibilities
- Ticket Management: Efficiently handle support tickets using our ticketing system, delivering timely and effective solutions.
- Client Support: Address client issues with professionalism, providing IT support through phone and email.
- Technical Troubleshooting: Offer Level 1 & 2 support for desktop, cloud, and networking issues to ensure seamless operations.
- Microsoft 365 Administration: Manage and configure Microsoft 365, including Entra ID, Conditional Access Policies, Intune, MDM, MAM, and Microsoft Defender.
- Networking & Security: Perform domain, DNS administration, firewall (UTM) management, and other network-related tasks to maintain secure connectivity.
- Server Management: Provide support for Windows Server 2019 environments, including Active Directory and SQL Server administration.
- Documentation: Maintain clear and accurate records of support activities and resolutions.
- Continuous Improvement: Identify and suggest solutions to enhance IT systems and processes.
Must-Have Technical Skills
- Microsoft Cloud: Experience with Microsoft Cloud services, including Azure.
- Web Technologies: Knowledge of core web technologies such as IIS, HTTP, SFTP, and SSL.
- Microsoft Licensing: Familiarity with Microsoft 365 A3 and A5 licensing, especially for large environments.
- Storage Technologies: Expertise with Microsoft 365 storage solutions, including OneDrive and SharePoint.
- Scripting: Proficiency in scripting languages like PowerShell, Python, and JSON.
- Microsoft 365 Platform: Comprehensive understanding of Microsoft 365 architecture and operations.
- Security Features: Experience configuring security tools in M365, such as AIP, DLP, ATP, IAM/RBAC, and SIEM.
- Active Directory & Azure AD: Advanced knowledge of AD and Azure AD, including group policies and ADSIEdit.
- Core Network Technologies: Proficiency in DHCP, DNS, and NTP.
- VMWare vSphere: Hands-on experience with VMWare vSphere environments.
- Messaging & Productivity: Knowledge of Microsoft Exchange, SharePoint, OneDrive, and Microsoft Teams administration.
Essential Soft Skills
- Communication: Strong verbal and written skills, with a courteous phone manner.
- Problem-Solving: A proactive, solutions-oriented approach to technical challenges.
- Customer Service: Ability to handle client interactions with patience and professionalism.
- Growth Mindset: A strong desire to learn and advance within the IT field.
Preferred Qualifications
- Education: Bachelor’s or Master’s degree in Technology (B.Tech, M.Tech) or Computer Applications (BCA, MCA).
- Certifications: Microsoft, security-related, or other relevant IT certifications.
- Additional Skills: Experience with Microsoft MDM, Intune, and other security tools.
Benefits
- Health Insurance
- Meals and Cabs
- Professional Development: Support for certifications and ongoing training
- Mentorship: Guidance and mentorship from experienced IT professionals
- Collaborative Environment: A supportive and inclusive work culture
Equal Opportunity Employer
RevClerx values diversity and inclusivity. We welcome applications from all qualified candidates and assess them based on experience and qualifications.
-
Microsoft Systems Support Engineer
1 month ago
punjab, India RevClerx Pvt Ltd Full timeJob Title: Microsoft Infrastructure Engineer Office Address: Plot No. I61, Sector 83, Mohali, Punjab Department: IT Support Location: Mohali Shift Timings: 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type: Full-Time Job Overview RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our...
-
Microsoft Systems Support Engineer
1 month ago
punjab, India RevClerx Pvt Ltd Full timeJob Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our...
-
punjab, India Kadkraft Systems Full timeKadkraft Systems Pvt. Ltd. is providing design and simulation solutions for more than 30 years to leading automotive OEMs, T1/T2 suppliers and industrial machinery companies. For the leading gearbox design software known as KISSsoft, the company and need Junior Application Engineer as per the following requirements; Requirements: B.E./B.Tech/M.Tech in...
-
Microsoft Server Administrator
6 months ago
Mohali, Punjab, India Softelligenz Full timeWe are looking for a Microsoft Server administrator. The number one objective is to keep our cloud management software system that is being used at many fitness and wellness facilities across the US and Canada performing at an optimal level. Development is ongoing so software updates are applied periodically. Our dedicated servers are being managed at...
-
Data Entry and Bookkeeper
6 months ago
Jalandhar, Punjab, India Power Trans Engineer Full time**Responsibilities**: Accurately enter financial data into accounting software, including accounts payable and receivable, invoices, and other financial transactions Reconcile accounts and prepare reports to ensure the accuracy and completeness of financial information Assist with the preparation of financial statements, including income statements and...
-
Systems and Cloud Administrator
6 months ago
Ludhiana, Punjab, India CloudMatrix Full time**Key Responsibilities**: - Administer and manage web servers hosted on OVH and ensure high availability and performance. - Manage Hyper-V server environments, including setup, maintenance, and troubleshooting of virtual machines. - Oversee and support database servers hosted on virtual machines. - Manage and monitor Azure cloud services, including but not...
-
System Administrator
2 months ago
Mohali, Punjab, India Knack Global Full timeShould be having minimum 7-8 Years of experience - Should be Graduate in IT stream or equivalent qualification - Should be comfortable for rotational shifts - Good knowledge of Hardware and software related issues for Desktop/Laptops. - Good troubleshooting skills for desktop/Laptop/windows/Mailing System/Network printer etc. - Should be comfortable for...
-
System Support Associate
1 month ago
Mohali, Punjab, India Mind map IT Solutions Full timeAs a System Support Associate, you will assist the IT team in monitoring and maintaining key system infrastructures, such as servers, network devices, and computer systems. Your role includes handling support tickets, performing software installations, managing system updates, and supporting backup and recovery processes. You will also work on documenting...
-
System Support Technician
2 weeks ago
Mohali, Punjab, India Mind map IT Solutions Full timeOversee the maintenance of hardware, software, and peripheral devices for clients. Perform routine system diagnostics, install updates, and resolve technical issues promptly to minimize downtime. Collaborate with team members to deliver exceptional technical support and suggest cost-effective solutions for system improvements. - **Responsibilities**: -...
-
IT Support Executive
6 months ago
Jalandhar, Punjab, India M & P Outsourcing Full time**Designation: IT Support Executive** **Shift Time: AEST/AEDT Time zone, 9 hours/day including 1-hour break.** **Working Days: 5 days per week (Alternate Saturday working)** **International Voice and Chat Process (Logistics)** **Job Type**: Full-time **Salary**: ₹20,000.00 - ₹50,000.00 per month **Schedule**:Day/Night shift **Experience**:Total...
-
Intern- IT Support
2 weeks ago
Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time**Position: IT Support - Intern** **Location: Mohali** **Duration: 6 Months** **Department: Information Technology** **No. of positions - 2** **Stipend - 5-8K** **Job Overview**: As an IT Support Intern, you will assist the IT team in maintaining, troubleshooting, and supporting the organization's hardware, software, and network systems. This role offers...
-
System Administrator
6 months ago
Mohali, Punjab, India Fiverivers IT Solutions Pvt. Ltd. Full time**What we are looking for** We are looking for experienced IT Support engineer who can maintain computing environment by identifying network requirements; installing upgrades; monitoring network performance. **What you will be doing** **Required work experience** - Should have in-depth knowledge & experience of Microsoft Windows Server 2012r2/2016 Design...
-
System Support Agent
1 month ago
Mohali, Punjab, India Mind map IT Solutions Full time**Responsibilities**: - Provide technical guide for system-related troubles, such as hardware, software, and network problems. - Diagnose and resolve gadget malfunctions, ensuring minimum downtime. - display gadget overall performance and advocate upgrades for optimization. - Collaborate with other IT groups to put into effect device improvements and...
-
IT & Networking System Administrator
3 months ago
Mohali, Punjab, India Studio Ardete Pvt. Ltd. Full timeJob description **Company Description** Founded in 2010 by Badrinath Kaleru and Prerna Aggarwal, Studio Ardete is an architecture and design firm located in Chandigarh, India. The team at Studio Ardete focuses on creating innovative and comprehensive designs that enrich the lives of those who inhabit them. They incorporate modern construction methods and...
-
punjab, India Trantor Full timeSDK - Customer Support DeveloperWe are looking for an experienced and motivated SDK Developer to join our Network Technology team. In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. The ideal candidate is a strong communicator with exceptional debugging skills, ready to...
-
Customer Support Executive
3 months ago
Mohali, Punjab, India Zouma Creative Studio Pvt. Ltd. Full time**Job Summary**: As a Customer Support Executive, you will be the first point of contact for our UK-based customers. Your role is to ensure a seamless and positive customer experience by addressing inquiries, resolving issues, and providing accurate information. You will work closely with other departments to ensure customer satisfaction and contribute to...
-
Sales Support
6 months ago
Jalandhar, Punjab, India WIZE ENTERPRISE Full time**Job Title: Sales Support** **Job Summary**: The Sales Support role is pivotal in providing assistance to the sales team, ensuring smooth sales operations, and delivering exceptional customer service. This position involves a combination of administrative tasks, sales coordination, and customer interaction to facilitate the achievement of sales targets and...
-
System Configuration
6 months ago
Mohali, Punjab, India RevClerx Private Limited Full time**Job Title: System Configurator** **Company: RevClerx Pvt. Ltd.** **Location: Alpha IT City, I-61, Sector 83, Mohali, Punjab 140306** **Responsibilities**: - Design and implement system configurations based on client requirements and organizational needs. - Configure and maintain servers, workstations, network devices, and other IT infrastructure...
-
Administrative Support
6 months ago
Jalandhar, Punjab, India WIZE ENTERPRISE Full time**Job Title: Administrative Support** **Job Summary**: Administrative Support professionals play a crucial role in ensuring the smooth and efficient operation of an organization by providing comprehensive administrative assistance to various departments or individuals. They handle a wide range of tasks, including clerical duties, scheduling, communication,...
-
RF Engineer
4 weeks ago
punjab, India Aether Semiconductors Full timeJob Title: RF Engineer – High Power Equipment Location: Mohali About Us: Aether Semiconductors is a cutting-edge company specializing in the design and manufacturing of advanced semiconductor equipment. With expertise in Atomic Layer Deposition (ALD) and Plasma-Enhanced Chemical Vapor Deposition (PECVD) technologies, we deliver innovative solutions to...