9NEXUS | Infor LX ERP Consultant

4 weeks ago


india 9NEXUS Full time

This is a permanent work from home position from anywhere in India

Notice period - less than 30 Days (Immediate joiners preferred)


Role Overview:

We are seeking a skilled Service Lead  with strong expertise in Infor LX ERP  to manage ITIL processes, including incident, change, configuration, release, and problem management. The role ensures seamless ERP operations, system reliability, and alignment with business objectives.


Key Responsibilities:


  • Oversee incident resolution  and ensure adherence to SLAs.
  • Manage ERP system changes  to minimize disruptions.
  • Maintain accurate configuration records  of the ERP system.
  • Plan and execute system updates  and new feature releases.
  • Identify and resolve recurring issues through problem management .


Required Skills:


  • 5+ years  of experience with Infor LX ERP .
  • Strong knowledge of ITIL processes .
  • Proven leadership and stakeholder management abilities.
  • Excellent problem-solving and communication skills.


Preferred:


  • ITIL certification and experience in manufacturing or supply chain environments.



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