Current jobs related to Process trainer - Hyderabad - Firstsource

  • Process trainer

    1 month ago

    Hyderabad, India Teleperformance Full time

    Process trainer, Should have excellent comm skillsshould have experience as a trainer (process trainer ),Good knowledge about trainer KRA's (OJT, training through put,)Should be a graduate,Should be from BPO(Internationa),Flexible in working with shifts,Salary upto 7 LPA

  • Process Trainer

    1 month ago

    Hyderabad, India Teleperformance Full time

    Process trainer,Should have excellent comm skillsshould have experience as a trainer (process trainer ),Good knowledge about trainer KRA's (OJT, training through put,)Should be a graduate,Should be from BPO(Internationa),Flexible in working with shifts,Salary upto 7LPA

  • Process Trainer

    1 month ago

    Hyderabad, India Teleperformance Full time

    Process trainer,Should have excellent comm skills should have experience as a trainer (process trainer ),Good knowledge about trainer KRA's (OJT, training through put,)Should be a graduate,Should be from BPO(Internationa),Flexible in working with shifts,Salary upto 7LPA

  • Process Trainer

    1 month ago

    Hyderabad, India Teleperformance Full time

    Process trainer,Should have excellent comm skills should have experience as a trainer (process trainer ),Good knowledge about trainer KRA's (OJT, training through put,)Should be a graduate,Should be from BPO(Internationa),Flexible in working with shifts,Salary upto 7LPA

  • Process Trainer

    1 month ago

    Hyderabad, India Teleperformance Full time

    Process trainer, Should have excellent comm skills should have experience as a trainer (process trainer ), Good knowledge about trainer KRA's (OJT, training through put,) Should be a graduate, Should be from BPO(Internationa), Flexible in working with shifts, Salary upto 7LPA

  • Process Trainer

    1 month ago

    Hyderabad, India Teleperformance Full time

    Process trainer, Should have excellent comm skills should have experience as a trainer (process trainer ), Good knowledge about trainer KRA's (OJT, training through put,) Should be a graduate, Should be from BPO(Internationa), Flexible in working with shifts, Salary upto 7LPA

  • Process Trainer

    3 months ago

    Hyderabad, Telangana, India Cocentrus Full time

    We are Hiring for **Process Trainer** In **Hyderabad** Location. Please find the job responsibility as below: **Job Profile** :Process Trainer **Experience**: 2 Years **Shift Timing **: Rotational Shifts **Budget** : Upto 8LPA - Minimum 1 year of domain experience( Stock Broking) as a Trainer. - Qualification - Graduation is mandatory. Pay: ₹40,000.00...

  • Process Trainer

    7 months ago

    Hyderabad, India Hrh Next services pvt ltd Full time

    Greetings form HRH Next. We have urgent requirement for process trainer. Role:Process trainer. languges:English,Hindi,Telugu,Malyalam,Tamil,Kannada. work location :Hyderabad Abids **Job description of Trainer**: **Roles & Responsibilities** Provide foundation and process training to new joiners in the organization, Ability to maintain and update...

  • Process Trainer

    7 months ago

    Hyderabad, Telangana, India Hrh Next services pvt ltd Full time

    Greetings form HRH Next. We have urgent requirement for process trainer. Role:Process trainer. languges:English,Hindi,Telugu,Malyalam,Tamil,Kannada. work location :Hyderabad Abids **Job description of Trainer**: **Roles & Responsibilities** Provide foundation and process training to new joiners in the organization, Ability to maintain and update...

  • Process Trainer

    6 months ago

    Hyderabad, Telangana, India Manning Consulting Full time

    Hiring for permanent On-Role job 'Process trainer - Technical ' in US MNC - **Qualification**:_ - _Any graduate with 1 Year of Process Training Exp can apply._ - _5 days wokring || 2 offs _ - _Salary Upto 5.8 LPA._ - _Rotational Shifts._ - _Need immediate joiners ( 0 -15 Days )_ - _Location : Hyderabad._ To Apply Call Deepak 93102-47987 **Job Types**:...

  • Teleperformance | Process Trainer | hyderabad

    1 month ago

    hyderabad, India Teleperformance Full time

    Process trainer, Should have excellent comm skills should have experience as a trainer (process trainer ), Good knowledge about trainer KRA's (OJT, training through put,) Should be a graduate, Should be from BPO(Internationa), Flexible in working with shifts, Salary upto 7LPA

  • Teleperformance | Process Trainer | hyderabad

    1 month ago

    hyderabad, India Teleperformance Full time

    Process trainer,Should have excellent comm skills should have experience as a trainer (process trainer ),Good knowledge about trainer KRA's (OJT, training through put,)Should be a graduate,Should be from BPO(Internationa),Flexible in working with shifts,Salary upto 7LPA

  • Process Trainer

    7 months ago

    Hyderabad, India Teleperformance Full time

    Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff. - Provide inputs for training to assist reducing the learning curve of new hires - Identify training needs and devise improvement plans thru innovative coaching techniques/refreshers/Classroom Based Training techniques. - Conduct...

  • Process Trainer

    6 months ago

    Hyderabad, India Hearing Solutions Pvt Ltd Full time

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  • Process Trainer

    6 months ago

    Hyderabad, Telangana, India Webhelp Full time

    **Training & Quality** **Location** - Hyderabad, India*** Job Title: Process Trainer **Job Description**: The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class...

  • Process Trainer

    3 months ago

    Hyderabad, Telangana, India IntouchCX Full time

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  • Banking Process Trainer

    7 months ago

    Hyderabad District, Telangana, India Sreemantra Technologies Pvt. Ltd Full time

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  • Process Trainer

    7 months ago

    Hyderabad, India Jobmate Full time

    Work experience 2 years (1 Years as Trainer / Aux Trainer) from third party BPO or captive canters **Job Description**: - Identifying training needs based on the Requirement. - Scheduling and Organizing training programs - Maintaining Trainees Attendance - Maintaining Assessment scores of Trainees who are undergoing training - Collecting feedback from...

  • Process Trainer

    4 months ago

    Hyderabad, Telangana, India Recrudo Labs Full time

    **Job Summary**: The Process Trainer will be responsible for designing, delivering, and assessing training programs for employees in the Business Process Outsourcing (BPO) industry, specializing in Life Insurance and Stock Broking domains. This role focuses on enhancing the operational efficiency and product knowledge of the employees while ensuring...

  • Process Trainer

    6 months ago

    Hyderabad, India Vervenest technologies Full time

    Job description Work experience 2 years (1 Years as Trainer / Aux Trainer) from third party BPO or captive canters - Identifying training needs based on the Requirement. - Scheduling and Organizing training programs - Maintaining Trainees Attendance - Maintaining Assessment scores of Trainees who are undergoing training - Collecting feedback from Trainees...

Process trainer

2 months ago

Hyderabad, India Firstsource Full time

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies. To know more about Firstsource please visit our website Job location : Hyderabad Position : Sr. Process Trainer Division : BPO Ed Tech Experience : Experience in training in Voice, Chat & Email Process, preferably in Ed Tech businesses. (min 2-4 yrs). BACKGROUND TO THE REQUIREMENT Firstsource is actively recruiting a Trainer for Outbound Sales process within the Ed Tech vertical to develop and execute a robust Training. ROLE AND RESPONSIBILITIES The Trainer is responsible for implementation and delivery of exceptional training that supports consistent delivery of client metrics. Meet daily KRA’s as agreed and any that may get added due to business needs Deliver process training to the new hires or training sessions and refresher trainings on the floor or Virtually (Teams application) or face to face in the training room. Conduct Mock calls basis floor experiences / reports and role plays during the classroom training Attrition Management – End to End yield Managing trainee performance, discipline and expectations throughout the training and even during the initial stage of taking live calls and ensure good through-puts Content- Creating/ reviewing session plan, preparing and updating the training modules as per requirements Working closely with client to understand requirements and business critical measurements, ensuring this is incorporated in training to achieve exceptional training quality. Assess sample work on a pre-defined audit monitoring as per evaluation criteria defined by business followed by ascertaining right coaching needs are identified and should effectively be able to deliver coaching sessions Carry out calibration with stakeholders as per agreed process Analyze business information to identify process improvements for increasing business efficiency and effectiveness. Participate in cross-functional meetings to resolve recurring customer issues. Maintain confidentiality of all company/client related information and records. Work closely with Quality team on training needs identified for colleagues and collaboratively implement plans to improve performances of bottom performers. Actively participate in progressive disciplinary process for employees not able to meet or maintain standards of excellence Execute strong governance plans to communicate with the internal Customers, Stakeholders and Clients to gain information, feedback and approval. Demonstrate strong customer service ethic in the team through active communication, regular updates & meetings. Co-ordinate with other centers to share best practices, continuous improvement of modules, delivery and ensure adherence to best practices identified in FSL. Adhere to the policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct PROFESSIONAL ATTRIBUTES Candidate should be able to demonstrate evidence of the following: Educated to Degree level Experience in training in Voice, Chat & Email Process, preferably in Ed Tech businesses. (min 1-2 yrs) face to face and virtually. Able to conduct Soft skills and Process training. Experience in training voice process pre-dominantly, however blended is better. Experience in the Ed Tech space will be preferred Eligibility: Any Graduate Contact details Padmapriya Shekar Email-