Senior Field Service Engineer

1 day ago

tamil nadu, India LSK MACHINE TOOLS Full time

Job Title: CNC Senior Service EngineerDepartment: Service & Technical Support Location: Coimbatore / Tamil Nadu (Travel as per client requirement) Experience Required: 8 – 10 Years Employment Type: Full-Time About the Company: LSK Machine Tools is a reputed organization specializing in the sales and service of CNC machines, machine tools, and automation solutions across South India. With a focus on quality, performance, and customer satisfaction, we provide comprehensive technical support and solutions to our clients. We are looking for an experienced CNC Senior Service Engineer to lead service operations, handle installations, and ensure smooth machine performance at customer sites. Key Responsibilities: Perform installation, commissioning, troubleshooting, and maintenance of CNC machines at customer locations. Diagnose mechanical, electrical, and control-related issues and provide timely solutions. Coordinate with OEMs and internal departments for complex technical support and spare parts management. Conduct preventive maintenance and machine health inspections as per schedule. Provide on-site and remote technical assistance to customers and junior service engineers. Train customers on machine operation, safety procedures, and maintenance practices. Document service activities, prepare service reports, and maintain records. Support sales teams in pre- and post-sales technical discussions when required. Ensure customer satisfaction through prompt and effective service delivery. Supervise and mentor junior service engineers and technicians. Desired Candidate Profile: Qualification: Diploma / B.E. / B.Tech in Mechanical, Electrical, or Mechatronics Engineering. Experience: 8 –10 years in CNC machine installation, service, and maintenance. Strong hands-on experience with CNC controls (Fanuc / Siemens / Mitsubishi / L&T) . Good knowledge of mechanical alignment, electrical circuits, and control parameters. Strong problem-solving and analytical skills. Excellent communication and customer-handling ability. Willingness to travel frequently to client locations across India. Key Skills: CNC Machine Service & Maintenance Installation & Commissioning Electrical / Mechanical Troubleshooting Preventive Maintenance Planning Customer Relationship Management Team Leadership & Training Salary: Attractive package commensurate with experience and industry standards. Contact Details: Email: Phone: Company: LSK Machine Tools, Coimbatore

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