CX Consultant
4 days ago
Key ResponsibilitiesDefine and manage the end-to-end learning content strategy for Oracle Customer Experience (CX) Products.Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends.Design structured learning journeys and certification paths for various user personas (end users, implementers, administrators).Oversee the creation of high-quality digital learning assets including videos, tutorials, hands-on labs, guides, and assessments.Align curriculum with Oracle Modern Best Practices and ensure integration with Oracle Adoption and Success tools.Monitor learner engagement, feedback, and outcomes to refine content and improve effectiveness.Stay current with Oracle CX product updates (quarterly releases) and ensure timely updates to associated training materials.Manage vendor or in-house content development projects, ensuring timely delivery and quality standards.Support go-to-market teams with enablement content for new feature rollouts.Champion learner-centric design using data and feedback to evolve the curriculum.Qualifications5 + years of experience in Customer Experience (CX) Products systems (Sales, Service, Marketing) , preferably .Proven experience in curriculum development, instructional design, or product training.Strong understanding of enterprise business processes and Customer Experience Products implementation lifecycles.Excellent project management and stakeholder engagement skills.Ability to envision how to translate complex Customer Experience (CX) features into intuitive and effective learning materials.Experience with learning tools such as content authoring tools, LMS platforms, video editing, SCORM, etc.Strong communication skills and ability to present ideas clearly.
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CX Consultant
3 weeks ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeRole: CPQ & Front Office Transformation ConsultantExperience: 8 to 15 yrsLocation: Mumbai, Chennai, Pune, BangaloreJob Description:- Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation.- Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and...
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CX Consultant
2 weeks ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeRole: CPQ & Front Office Transformation Consultant Experience: 8 to 15 yrs Location: Mumbai, Chennai, Pune, Bangalore Job Description: Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation. Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive...
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CX Consultant
2 days ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeRole: CPQ & Front Office Transformation ConsultantExperience: 8 to 15 yrsLocation: Mumbai, Chennai, Pune, BangaloreJob Description:Overall experience of about 8+ years in Manufacturing industry in customer experience strategy consulting and transformation. Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and...
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Lead Cx Analyst
4 weeks ago
Bengaluru, Karnataka, India Indegene Full time#Experience on Qualtrics Platform is Mandatory We are a technology-led healthcare solutions provider.We are driven by our purpose to enable healthcare organizations to be future-ready.We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble.With Indegene, you gain a unique career experience that celebrates...
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SAP CX/CPQ Consultant
4 weeks ago
Bengaluru, Karnataka, India People Prime World Wide Full timeContract To Hire Position About Company : Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ?222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60...
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Lead CX Analyst
4 weeks ago
Bengaluru, Karnataka, India Indegene Full time#Experience on Qualtrics Platform is MandatoryWe are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates...
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Lead CX Analyst
4 weeks ago
Bengaluru, Karnataka, India Indegene Full time#Experience on Qualtrics Platform is Mandatory We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates...
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Lead CX Analyst
3 weeks ago
Bengaluru, Karnataka, India Indegene Full time#Experience on Qualtrics Platform is MandatoryWe are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates...
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Fusion CX Cloud Instructor
4 weeks ago
Bengaluru, Karnataka, India Oracle Full timeThe Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education,...
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Fusion CX Cloud Instructor
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeThe Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education,...
