Senior servicenow developer

4 weeks ago

Gurgaon, India Career Stone Consultant Full time
Senior Service Now Developer
Responsibilities
● Analyze and structure incoming demands for technical or functional enhancement of the implemented platform capabilities
● Leverage deep knowledge of Service Now capabilities to configure, integrate, and extend out-of-the-box solutions.
● Design, develop, and implement custom applications and modules on the Service Now platform based on business requirements if no out-of-the-box resp. standard capability can be applied
● Design and develop API, Service Graph Connector and other integrations between Service Now and third-party applications, ensuring data accuracy and system performance.
● Support the implementation of new Service Now releases, capability versions and features, ensuring minimal disruption to business operations.
● Work closely with process owners, service owners and project managers to understand requirements and translate them into scalable solutions.
● Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines.
● Provide advanced technical support and problem resolution for complex Service Now incidents and issues.
● Create and maintain technical documentation, including design specifications, configuration guides, and end-user manuals.
● Mentor junior developers and contribute to team knowledge-sharing initiatives.
Required Qualifications
● Minimum of 6+ years of Service Now development experience, including custom application development and system integrations.
● Expertise in Service Now modules such as CORE, ITSM, ITOM, ITAM, HRSD, SPM, CSM, or LSD.
● Strong hands-on experience with Java Script, Angular JS, Glide API, and Service Now scripting (Client/Server scripts, Business Rules, UI Actions, etc.).
● Familiarity with REST/SOAP APIs, web services, and working knowledge of integration protocols.
● Demonstratable experience with database design schemas and data modeling
● Demonstratable experience with designing and writing efficient, integrative and reusable code
● Service Now Service Now Expert System Administrator, Expert Application Developer and minimum one additional major certification in one of the following: ITSM, ITOM, ITAM, HRSD, SPM, CSM, or LSD
● Excellent analytical skills, with the ability to troubleshoot and resolve complex technical issues.
● Ability to “think out of the box” and “follow the big picture”
● Experience working in Agile and Scrum environments, with familiarity in Service Now’s Agile Development module.
● Strong written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
● Ability to deliver high-quality code, adhering to best practices and company standards.
● Experience with Service Now Performance and Platform Analytics
● Knowledge of Service Now security and access controls.

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