Product Consultant

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.

At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.

Our Products:

• Biztalk360
• Turbo360
• Document360

“UK headquarters. Indian innovation. Global impact.”

Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.

We are on track towards $30 million in annual revenue – and we're just getting started.

Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.

Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.

Position : Product Consultant - Azure

About the Role

We are looking for a technically skilled and customer-focused Product Consultant – Azure to join our team. This role is ideal for someone who enjoys hands-on Azure engineering, has a passion for cloud cost optimization (FinOps), and thrives in a customer-facing, consultative environment.

You’ll work directly with customers to help them understand, monitor, and optimize their Azure costs and infrastructure, using our FinOps-focused platform. This is a unique opportunity to combine technical delivery, Azure expertise, and cost governance consulting while working closely with product, engineering, and sales teams.

Key Responsibilities

Azure & FinOps Consulting

• Provide expert guidance to customers on:
• Azure resource provisioning and infrastructure architecture
• Cost optimization best practices and cost-aware architecture
• FinOps principles and tooling for visibility, accountability, and control
• Help customers use our product to:
• Track and analyze Azure spend
• Identify inefficiencies in infrastructure or pricing tiers
• Implement governance around budget and usage policies

Technical Support & Troubleshooting

• Assist with deployment and configuration of our Azure-based product
• Troubleshoot technical issues across infrastructure and monitoring
• Set up Azure Monitor, Log Analytics, and diagnostics pipelines
• Provide actionable recommendations to improve reliability and cost efficiency

Customer Enablement & Success

• Work with customers through onboarding, trials, and ongoing support
• Translate customer needs into solution designs using our product
• Contribute to customer training resources, runbooks, and best practice guides

Product Collaboration

• Work closely with engineering and product teams to:
• Share customer feedback and feature requests
• Assist with QA or technical validation of new product capabilities
• Help refine FinOps reporting, dashboards, and recommendations

Sales & Pre-sales Support

• Support technical discussions during customer evaluations or trials
• Provide demos and walkthroughs showcasing cost optimization features
• Act as a trusted advisor to both technical and non-technical stakeholders

Required Skills & Experience

• 3–5+ years working with Microsoft Azure, including:
• Infrastructure deployment (VMs, App Services, SQL, Functions)
• Monitoring with Azure Monitor and Log Analytics
• Exposure to Azure governance and cost tools:
• Azure Cost Management + Azure Advisor
• Experience working with customers in a consultative or support role
• Strong troubleshooting, communication, and stakeholder engagement skills
• Shift timings : 2 pm to 11 pm IST.

Preferred / Nice to Have

• Understanding of FinOps principles and cost allocation models
• Awareness of Azure pricing structures (SKUs, reservations, commitment tiers)
• Experience with tools such as:
• Azure Pricing Calculator, Cost Analysis, Budgets, Policy
• 3rd-party cost optimization platforms (CloudHealth, Cloudability, etc.)
• Azure Certifications (AZ-104, AZ-305, AZ-400, FinOps Certified Practitioner)
• Exposure to Azure Integration Services (Functions, Logic Apps, Event Grid)

Equal Opportunities:

Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.