Product consultant

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2 B Saa S, we are a technology powerhouse delivering best-in-class enterprise software and game-changing Saa S solutions across industries.At Kovai.co, we're rewriting the B2 B landscape by empowering over 2,500 businesses worldwide with our award-winning Saa S solutions.Our Products:- Biztalk360- Turbo360- Document360“UK headquarters. Indian innovation. Global impact.”Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.We are on track towards $30 million in annual revenue – and we're just getting started.Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.Position : Product Consultant - AzureAbout the RoleWe are looking for a technically skilled and customer-focused Product Consultant – Azure to join our team. This role is ideal for someone who enjoys hands-on Azure engineering, has a passion for cloud cost optimization (Fin Ops), and thrives in a customer-facing, consultative environment.You’ll work directly with customers to help them understand, monitor, and optimize their Azure costs and infrastructure, using our Fin Ops-focused platform. This is a unique opportunity to combine technical delivery, Azure expertise, and cost governance consulting while working closely with product, engineering, and sales teams.Key ResponsibilitiesAzure & Fin Ops Consulting- Provide expert guidance to customers on:- Azure resource provisioning and infrastructure architecture- Cost optimization best practices and cost-aware architecture- Fin Ops principles and tooling for visibility, accountability, and control- Help customers use our product to:- Track and analyze Azure spend- Identify inefficiencies in infrastructure or pricing tiers- Implement governance around budget and usage policiesTechnical Support & Troubleshooting- Assist with deployment and configuration of our Azure-based product- Troubleshoot technical issues across infrastructure and monitoring- Set up Azure Monitor, Log Analytics, and diagnostics pipelines- Provide actionable recommendations to improve reliability and cost efficiencyCustomer Enablement & Success- Work with customers through onboarding, trials, and ongoing support- Translate customer needs into solution designs using our product- Contribute to customer training resources, runbooks, and best practice guidesProduct Collaboration- Work closely with engineering and product teams to:- Share customer feedback and feature requests- Assist with QA or technical validation of new product capabilities- Help refine Fin Ops reporting, dashboards, and recommendationsSales & Pre-sales Support- Support technical discussions during customer evaluations or trials- Provide demos and walkthroughs showcasing cost optimization features- Act as a trusted advisor to both technical and non-technical stakeholdersRequired Skills & Experience- 3–5+ years working with Microsoft Azure, including:- Infrastructure deployment (VMs, App Services, SQL, Functions)- Monitoring with Azure Monitor and Log Analytics- Exposure to Azure governance and cost tools:- Azure Cost Management + Azure Advisor- Experience working with customers in a consultative or support role- Strong troubleshooting, communication, and stakeholder engagement skills- Shift timings : 2 pm to 11 pm IST.Preferred / Nice to Have- Understanding of Fin Ops principles and cost allocation models- Awareness of Azure pricing structures (SKUs, reservations, commitment tiers)- Experience with tools such as:- Azure Pricing Calculator, Cost Analysis, Budgets, Policy- 3rd-party cost optimization platforms (Cloud Health, Cloudability, etc.)- Azure Certifications (AZ-104, AZ-305, AZ-400, Fin Ops Certified Practitioner)- Exposure to Azure Integration Services (Functions, Logic Apps, Event Grid)Equal Opportunities:Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.