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CountHQ | Head of Recruitment | ahmedabad
2 months ago
Location: Makarba, Ahmedabad
Department: Human Resources
Job Overview
We are seeking a dynamic and experienced Head of Recruitment to lead our talent acquisition strategy within the Knowledge Process Outsourcing (KPO) industry. The ideal candidate will possess a deep understanding of the KPO landscape, exceptional leadership skills, and a passion for building high-performing teams. You will oversee the entire recruitment process, drive employer branding initiatives, and ensure that we attract and retain top talent to meet our business needs.
Key Responsibilities
- Strategic Planning:
- Develop and implement a comprehensive recruitment strategy aligned with the organization’s goals and objectives.
- Research new hiring strategies and report findings internally.
- Team Leadership:
- Manage and mentor a team of recruiters, providing guidance and support to enhance their skills and performance.
- Maintain excellent time management and organizational skills to work independently.
- Talent Acquisition:
- Lead the end-to-end recruitment process, including sourcing, interviewing, and onboarding candidates for various roles within the KPO sector.
- Build relationships with potential candidates and persuade them to consider roles with CountHQ, both now and in the future.
- Facilitate and finalize agreements between candidates and the employer.
- Create candidate personas for each open position.
- Market Analysis:
- Stay updated on industry trends and labor market conditions to identify opportunities and challenges in talent acquisition.
- Conduct research on competitors and the marketplace, reporting findings internally.
- Stakeholder Management:
- Collaborate with department heads and senior management to understand workforce needs and develop targeted recruitment strategies.
- Employer Branding:
- Enhance the company's employer brand to attract top talent, overseeing recruitment marketing initiatives and promoting company culture.
- Attract candidates through various channels, including LinkedIn, social media, job platforms, and professional networks, with a focus on cold outreach.
- Metrics and Reporting:
- Track recruitment metrics to evaluate the effectiveness of recruitment strategies and make data-driven decisions for continuous improvement.
- Compliance:
- Ensure that all recruitment practices comply with legal and regulatory requirements.
Required Skillset
- Excellent English communication skills, both spoken and written.
- Outstanding communication and persuasion abilities.
- High degree of accuracy and attention to detail.
- Experience and success with cold candidate outreach and sourcing.
- Ability to handle multiple priorities with adequate planning.
- Deep understanding of sourcing and recruiting techniques.
- Sales and customer service skills applicable to talent sourcing.
- Confident and pleasant personality to build relationships with candidates.
- Well-organized and able to work independently with excellent time management skills.
- Confident in working with targets and negotiating expectations internally.
- Sound judgment with the ability to communicate reasons for different courses of action.
- Hands-on experience with MS Office (Word and Excel); experience with Zoho is preferred.
- A strong desire to succeed.
Academic Qualifications and Experience
- Relevant degree such as a Bachelor's or Master's in Human Resources, Business, Education, Business Administration, or an MBA in Human Resources Management.
- Proven experience as a recruitment consultant or talent acquisition specialist in a recruitment firm or similar position.
- Minimum of 3 years of recruitment experience in consulting firms, with a focus on cold candidate outreach.
Benefits
- Work Schedule: 5 days working (Monday to Friday), 8:30 AM start - 8.5 hours.
- Comprehensive health benefits.
- Professional development opportunities.
- A dynamic and inclusive work environment.