CountHQ | Head of Recruitment | ahmedabad

4 weeks ago

ahmedabad, India CountHQ Full time

Location: Makarba, Ahmedabad


Department: Human Resources


Job Overview

We are seeking a dynamic and experienced Head of Recruitment to lead our talent acquisition strategy within the Knowledge Process Outsourcing (KPO) industry. The ideal candidate will possess a deep understanding of the KPO landscape, exceptional leadership skills, and a passion for building high-performing teams. You will oversee the entire recruitment process, drive employer branding initiatives, and ensure that we attract and retain top talent to meet our business needs.


Key Responsibilities

  • Strategic Planning:
  • Develop and implement a comprehensive recruitment strategy aligned with the organization’s goals and objectives.
  • Research new hiring strategies and report findings internally.
  • Team Leadership:
  • Manage and mentor a team of recruiters, providing guidance and support to enhance their skills and performance.
  • Maintain excellent time management and organizational skills to work independently.
  • Talent Acquisition:
  • Lead the end-to-end recruitment process, including sourcing, interviewing, and onboarding candidates for various roles within the KPO sector.
  • Build relationships with potential candidates and persuade them to consider roles with CountHQ, both now and in the future.
  • Facilitate and finalize agreements between candidates and the employer.
  • Create candidate personas for each open position.
  • Market Analysis:
  • Stay updated on industry trends and labor market conditions to identify opportunities and challenges in talent acquisition.
  • Conduct research on competitors and the marketplace, reporting findings internally.
  • Stakeholder Management:
  • Collaborate with department heads and senior management to understand workforce needs and develop targeted recruitment strategies.
  • Employer Branding:
  • Enhance the company's employer brand to attract top talent, overseeing recruitment marketing initiatives and promoting company culture.
  • Attract candidates through various channels, including LinkedIn, social media, job platforms, and professional networks, with a focus on cold outreach.
  • Metrics and Reporting:
  • Track recruitment metrics to evaluate the effectiveness of recruitment strategies and make data-driven decisions for continuous improvement.
  • Compliance:
  • Ensure that all recruitment practices comply with legal and regulatory requirements.


Required Skillset

  • Excellent English communication skills, both spoken and written.
  • Outstanding communication and persuasion abilities.
  • High degree of accuracy and attention to detail.
  • Experience and success with cold candidate outreach and sourcing.
  • Ability to handle multiple priorities with adequate planning.
  • Deep understanding of sourcing and recruiting techniques.
  • Sales and customer service skills applicable to talent sourcing.
  • Confident and pleasant personality to build relationships with candidates.
  • Well-organized and able to work independently with excellent time management skills.
  • Confident in working with targets and negotiating expectations internally.
  • Sound judgment with the ability to communicate reasons for different courses of action.
  • Hands-on experience with MS Office (Word and Excel); experience with Zoho is preferred.
  • A strong desire to succeed.


Academic Qualifications and Experience

  • Relevant degree such as a Bachelor's or Master's in Human Resources, Business, Education, Business Administration, or an MBA in Human Resources Management.
  • Proven experience as a recruitment consultant or talent acquisition specialist in a recruitment firm or similar position.
  • Minimum of 3 years of recruitment experience in consulting firms, with a focus on cold candidate outreach.


Benefits

  • Work Schedule: 5 days working (Monday to Friday), 8:30 AM start - 8.5 hours.
  • Comprehensive health benefits.
  • Professional development opportunities.
  • A dynamic and inclusive work environment.

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