Specialist Support Officer
1 day ago
Position: Client Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and operational domains), Auriga® (Enterprise Knowledge Intelligence Platform), and Concentio® (IoT + AI platform for real-time monitoring and automation). We’re seeking a Client Support Specialist who will serve as the primary point of contact for our clients, ensuring they maximize the value of Scry AI’s solutions. This role requires a mix of strong communication, technical problem-solving, and customer relationship management skills. The ideal candidate is empathetic, detail-oriented, and thrives on helping clients succeed while representing their needs internally. Client Engagement & Support Maintain accurate records of client interactions, issue resolutions, and support tickets. Create and update knowledge base articles, FAQs, and training materials to empower clients. Generate regular reports on client health, support metrics, and recurring issues. Bachelor’s degree in Business, Computer Science, or related field. ~2+ years of experience in client support, technical support, or customer success, preferably in SaaS, AI, or enterprise technology. ~ Strong understanding of enterprise software and ability to learn technical details quickly. ~ Excellent communication, problem-solving, and relationship-building skills. ~ Familiarity with CRM, ticketing, or support platforms (e.g., Zendesk, Salesforce, HubSpot). ~ Ability to manage multiple client accounts in a fast-paced environment. Competitive compensation and performance incentives. Professional development opportunities in AI, enterprise technology, and client success management. Tip for candidates
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Chat Support Specialist
2 weeks ago
Pune, India AcquireX Full timeJob description For Chat Support Specialist (Non-Voice, Backend)Location: Viman Nagar, PuneShift: Night Shift (6 PM 3 AM)Work Mode: Work From Office Only (No Cab Services)Experience: Fresher to 1 YearJob Overview: We are hiring Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related queries, and...
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Chat Support Specialist
2 weeks ago
pune, India AcquireX Full timeJob description For Chat Support Specialist (Non-Voice, Backend)Location: Viman Nagar, PuneShift: Night Shift (6 PM 3 AM)Work Mode: Work From Office Only (No Cab Services)Experience: Fresher to 1 YearJob Overview:We are hiring Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related queries, and...
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Chat Support Specialist
1 week ago
Pune, India AcquireX Full timeJob description For Chat Support Specialist (Non-Voice, Backend) Location: Viman Nagar, PuneShift: Night Shift (6 PM 3 AM)Work Mode: Work From Office Only (No Cab Services)Experience: Fresher to 1 Year Job Overview: We are hiring Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related queries, and...
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Support Specialist
2 weeks ago
Pune, Maharashtra, India AXENOR Full time ₹ 30,00,000 - ₹ 60,00,000 per yearRole DescriptionThis is a full-time, on-site role for a Support Specialist located in Pune. The Support Specialist will be responsible for providing technical support, assisting customers with troubleshooting issues, and ensuring seamless communication. The role entails analyzing issues, resolving customer concerns, and maintaining high-quality customer...
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Operations Support Specialist
2 days ago
Pune, India Citi Full timeWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and...
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Trade Support Specialist
1 week ago
Pune, India Synechron Full timeJob Title: Trade Support Specialist Experience Required: 5+ Years Job Location: Pune At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies...
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Trade Support Specialist
1 week ago
Pune, India Synechron Full timeJob Title: Trade Support Specialist Experience Required: 5+ Years Job Location: Pune At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies...
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Trade Support Specialist
4 weeks ago
Pune, India Synechron Full timeJob Title:Trade Support Specialist Experience Required:5+ Years Job Location:PuneAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies...
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Trade Support Specialist
7 days ago
Pune, India Synechron Full timeJob Title: Trade Support Specialist Experience Required: 5+ Years Job Location: Pune At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies...
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Trade Support Specialist
6 days ago
Pune, India Synechron Full timeJob Title: Trade Support Specialist Experience Required: 5+ Years Job Location: Pune At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies...