Training and Quality Assistant Manager
2 weeks ago
Company DescriptionDATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs over 3,119 employees at facilities in the United States, Mexico, and India. Our Fortune 500 and enterprise clients trust us to represent their brands, delivering exceptional customer service through a variety of channels, from SMS text to video chat. We serve diverse industries, including BFSI, healthcare, transportation, and consumer electronics, focusing on outstanding customer care and continuous process improvement. Visit us at to learn more.Role DescriptionThis is a full-time on-site role located in Chennai for a Training and Quality Assistant Manager - Back Office. The role involves overseeing quality control processes, ensuring compliance with quality management standards, and managing documentation. The assistant manager will also conduct analytical assessments and implement quality assurance measures to uphold service excellence. Regular liaising with team members to ensure training and quality goals are met is a key component of this position.QualificationsSkills in Quality Control, Quality Management, and Quality AssuranceProficiency in Analytical Skills and Document ManagementStrong leadership and team collaboration skillsExcellent communication and interpersonal skillsExperience in back office operations and BPO industry is a plusClient handling experienceMust have knowledge of quality conceptsWilling to work in rotational shiftsCertification in Six Sigma (Yellow/Green belt) preferredExperience in lean concepts is requiredBachelor's degree in Business Administration, Management, or relevant field
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Training and Quality Assistant Manager
2 weeks ago
Chennai, Tamil Nadu, India DATAMARK, Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionDATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs over 3,119 employees at facilities in the United States, Mexico, and India. Our Fortune 500 and enterprise clients trust us to represent their brands, delivering exceptional customer service through a variety of...
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Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 6,00,000 - ₹ 18,00,000 per yearTraining & Quality Assistant Manager – Back OfficePosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A...
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Assistant Manager
5 days ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & AuditLocation: ChennaiAbout UsAt GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit.Role OverviewWe are hiring...
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Assistant Manager
5 hours ago
Chennai, India GST Manager Full timeJob Description : Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role Overview We are...
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Assistant Manager
4 days ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role Overview We are...
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Assistant Manager
4 days ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & AuditLocation: ChennaiAbout UsAt GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit.Role OverviewWe are hiring...
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Training and Quality Assistant Manager
2 weeks ago
Chennai, India DATAMARK, Inc. Full timeCompany Description DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs over 3,119 employees at facilities in the United States, Mexico, and India. Our Fortune 500 and enterprise clients trust us to represent their brands, delivering exceptional customer service through a variety of...
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Training and Quality Assistant Manager
2 weeks ago
Chennai, India DATAMARK, Inc. Full timeCompany DescriptionDATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs over 3,119 employees at facilities in the United States, Mexico, and India. Our Fortune 500 and enterprise clients trust us to represent their brands, delivering exceptional customer service through a variety of...
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Assistant Manager
5 days ago
Chennai, India GST Manager Full timeJob Description : Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role...
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Training and Quality Assistant Manager
2 weeks ago
Chennai, India DATAMARK, Inc. Full timeCompany Description DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs over 3,119 employees at facilities in the United States, Mexico, and India. Our Fortune 500 and enterprise clients trust us to represent their brands, delivering exceptional customer service through a variety of...
