Risk and compliance associate

3 weeks ago


Bangalore, India Neokred Full time

Neokred is a Fin Tech company based in Bangalore and an ISO 9001 | 27001, 27701 & 20000-1 and CISA & CICRA certified firm in Information and Data Security. The company builds Consumer Tech for Financial Infrastructure stack to provide curated versions of embedded banking in the payment ecosystem. We've created a platform which enables Corporates, Banks, Fin Techs, Retail Companies, and Start-ups to launch their own banking services or financial products, such as payment solutions, facilitating lending, virtual bank accounts, KYC and digital profiling for their customers or employees with the help of low code plug and play technology stack. BRIEF DESCRIPTION OF THE ROLE: We are looking for a Risk & Compliance Associate to verify KYC/KYB documents, manage settlement updates, handle chargebacks, and monitor merchant activities for compliance. The ideal candidate will ensure adherence to regulatory guidelines, resolve disputes, conduct risk assessments, and collaborate with internal teams and external stakeholders. This role also involves maintaining accurate records and supporting compliance investigations. Your roles & responsibilities will include the following: Verify KYC and KYB documents manually using a predefined checklist. Address discrepancies in documents submitted by merchants and coordinate with the business team for corrections. Manage settlement account changes, MDR updates, and merchant settlement delays. Handle chargebacks, segregate disputes by merchant, and submit evidence to the bank within stipulated timelines. Conduct dispute assessments and resolve issues through refunds, adjustments, or stakeholder communication. Monitor merchant applications for suspicious activities, compliance, and proper VPA usage. Take corrective actions for non-compliant merchant activities, including disabling transactions and issuing warnings. Collect and document evidence for compliance investigations and regulatory needs. Conduct risk assessments and implement mitigation strategies to ensure adherence to RBI and other regulatory guidelines. Maintain accurate records of compliance audits and monitor ongoing compliance measures. Ensure clear communication with internal teams and external stakeholders such as Banking partners and vendors, documenting all interactions. Prepare and submit reports summarizing monitoring activities, findings, and actions taken. Liaise with the legal and compliance teams for regulatory and risk-related matters. YOU SHOULD POSSESS: Strong knowledge of KYC/KYB processes and regulatory requirements. Relevant experience of 1-2 years in managing settlements, chargebacks, and dispute resolution. Attention to detail and ability to identify compliance risks. Strong analytical and problem-solving skills. Excellent communication skills for coordinating with internal teams and external partners Familiarity with RBI guidelines, other regulatory frameworks, and proficiency in using compliance and risk management tools.



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