Director, Brand and Community

4 days ago

New Delhi, India Gap Inc. Full time

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. This role leads the Change Management strategy and execution for technology programs across all brands and functions. S. office and global stakeholders to plan, structure, and harmonize change initiatives. The Director will translate strategic goals into actionable change roadmaps and implement them across processes and systems. Change Management Strategy & Plans Facilitate change management activities with cross-functional teams throughout the project lifecycle. Develop comprehensive change strategies and frameworks, including stakeholder assessments, impact analysis and alignment gaps, communication plans, resistance management, and training programs. Create change plans that mitigate risk and drive adoption. Collaborate with SF project management to align project and change deliverables, escalating issues as needed. Partner with internal teams (Project, Brand, GIS) and external stakeholders (suppliers) to drive implementation. Collaborate with subject matter experts to develop content and review with key partners. Prepare executive-level change documentation for leadership team meetings. Training Strategy & Plan Own the development of training strategy and content in collaboration with key partners. Support facilitation of GIS and supplier trainings, including lab sessions approaching go-live. Coach and support staff through transitions as we migrate platforms, monitoring adoption and change readiness. Experience with manage a change team and play an active role in developing their competency. Provide regular coaching, feedback, and development opportunities to build a high-performing team. Qualification- Bachelor's Degree in appropriate field of study or equivalent work experience. Business Acumen - Good understanding of sourcing processes, Industry knowledge of apparel supply chain management within international brand or retail environment; Skills & Experience : Strong change management experience; Design Thinking and/or Agile methodologies. Experience communicating with senior management teams; Experience in bringing innovative ideas to reality; Able to connect the dots across various initiatives. Strong working knowledge of Microsoft Office; Comfortable in identifying risks and mitigations; We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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