ServiceNow Architect

4 days ago

Pune, India Pixeldust Technologies Full time

About the Role:We are seeking a ServiceNow Architect with proven expertise to lead the design andimplementation of ServiceNow solutions. This role focuses on Sales and Order Management(SOM) applications and the Technology, Media, and Telecommunications (TMT) industry-specific suite.As a ServiceNow Architect, you will collaborate with business leaders, product owners, anddelivery teams to create scalable, innovative, and efficient solutions that address complexbusiness needs. This is a strategic role for an expert who thrives on driving transformation,solving challenges, and delivering business value using the ServiceNow platform.Key Responsibilities:1. Solution Design & Architecture• Lead the architecture, design, and implementation of ServiceNow solutions.• Develop end-to-end technical solutions that align with business goals and meetscalability, security, and performance requirements.• Provide architectural oversight to ensure adherence to ServiceNow best practices.2. Industry Expertise• Leverage deep knowledge of the TMT industry to design tailored solutions.• Drive the adoption and implementation of ServiceNow’s SOM applications to optimizesales and order management processes.• Ensure effective configuration of ServiceNow modules such as ITSM, ITOM, CSM, andFSM based on industry standards.3. Stakeholder Collaboration• Collaborate with business stakeholders, product owners, and cross-functional teams togather requirements and translate them into technical solutions.• Serve as the primary point of contact for technical discussions with key stakeholders,including ServiceNow developers, senior leadership, and Deutsche Telekomrepresentatives.4. Technical Leadership• Provide technical guidance and mentorship to development teams.• Ensure adherence to architectural standards and delivery excellence.• Stay updated on the latest ServiceNow releases, with a focus on SOM and TMT modules,to recommend enhancements and optimizations.• Partner with ServiceNow’s

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