Director - AR (US Healthcare)
7 days ago
Responsibilities:
- Lead and manage the AR team responsible for accounts receivable management, insurance follow-up, and hospital billing.
- Develop and implement strategies to improve cash flow, reduce AR aging, and minimize denials through effective AR calling and follow-up.
- Oversee the process transition initiatives, ensuring seamless integration of new processes, systems, or organizational changes within the AR function.
- Collaborate with cross-functional teams, including billing, coding, and reimbursement, to address issues and implement process improvements.
- Stay updated with industry trends, regulatory changes, and payer requirements related to healthcare billing and reimbursement.
- Monitor key performance indicators (KPIs) and develop reports to track AR performance, productivity, and effectiveness of implemented initiatives.
- Provide guidance and training to team members on effective AR calling techniques, insurance follow-up strategies, and hospital billing practices.
- Manage relationships with insurance payers, negotiate contracts, and resolve payment discrepancies or issues.
- Holds Active B1 Visa
- Foster a culture of continuous improvement, innovation, and customer service within the AR department.
Qualifications:
- Bachelor's degree in healthcare administration, business, or a related field. Advanced degree preferred.
- Minimum of years of experience in accounts receivable management within the US healthcare industry, with 20 expertise in AR calling, insurance follow-up, and hospital billing.
- Strong understanding of medical billing processes, reimbursement methodologies, and insurance claims processing.
- Experience managing and leading teams, including workload distribution, performance management, and professional development.
- Knowledge of healthcare compliance regulations, privacy laws (e.g., HIPAA), and industry standards (e.g., CMS guidelines).
- Familiarity with B1 visa regulations and requirements for international employees.
- Excellent analytical and problem-solving skills, with the ability to identify trends, root causes, and implement process improvements.
- Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.
- Strong organizational skills and the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Proficiency in using AR management software, electronic health record (EHR) systems, and Microsoft Office applications.
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