Network operations center technician

3 days ago


Hyderabad, India CloudHire Full time

About Us: Cloud Hire is a leading recruitment firm specializing in connecting top talent with global employers. We are currently seeking a skilled NOC Technician to join our security client's team in the USA. This is an excellent opportunity to work with a dynamic company that values innovation, collaboration, and professional growth. Job Summary: We are looking for a dedicated NOC Technician to monitor, maintain, and troubleshoot our client's wired and wireless network systems. The ideal candidate will have a strong background in IT networking, excellent problem-solving skills, and the ability to work overnight shifts and weekends. Key Responsibilities: Network Analysis and Troubleshooting: Analyze, troubleshoot, and evaluate existing wired and wireless network systems. Perform routine network maintenance to ensure optimal performance. Technical Support: Handle repairs and exchanges of defective devices by opening support cases with vendors. Provide technical assistance and support for incoming queries and issues related to network systems. Inventory Management: Maintain an accurate inventory of network hardware and software assets. Keep records of network configurations and changes. Monitoring and Reporting: Monitor network performance and identify potential issues. Prepare and maintain documentation on network configurations, maintenance schedules, and incidents. Qualifications: Education and Experience: Minimum of 2-3 years of experience in IT networking or related fields. Experience with network monitoring and help desk support is required. Technical Skills: Fundamental knowledge of networking, hardware, and software. Proficiency with network monitoring tools and techniques. Familiarity with troubleshooting wired and wireless network systems. Proficient in Microsoft, Fortinet, Cisco Certifications: CCNA certification or higher is preferred or demonstrated equivalent experience. Soft Skills: Strong ability to prioritize and multitask in a fast-paced environment. Excellent troubleshooting and critical thinking skills. Detail-oriented with a commitment to meeting deadlines. Excellent English Communication is Mandatory. Schedule: Work Hours: 7.30 AM IST to 4.30 PM IST Remote role Monday to Friday Weekend availability is required in case Max Budget till 14 LPA Years experience - Min 3 years of indusrty expereince as a NOC Technician Benefits: Competitive salary Opportunity for professional growth and development Work with a leading company in the security industry Interested candidates can share their resumes at



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