Network Operations Center Technician

11 hours ago

Hyderabad, India CloudHire Full time

About Us:

CloudHire is a leading recruitment firm specializing in connecting top talent with global employers. We are currently seeking a skilled NOC Technician to join our security client's team in the USA. This is an excellent opportunity to work with a dynamic company that values innovation, collaboration, and professional growth.

Job Summary:

We are looking for a dedicated NOC Technician to monitor, maintain, and troubleshoot our client's wired and wireless network systems. The ideal candidate will have a strong background in IT networking, excellent problem-solving skills, and the ability to work overnight shifts and weekends.

Key Responsibilities:

  • Network Analysis and Troubleshooting:
  • Analyze, troubleshoot, and evaluate existing wired and wireless network systems.
  • Perform routine network maintenance to ensure optimal performance.
  • Technical Support:
  • Handle repairs and exchanges of defective devices by opening support cases with vendors.
  • Provide technical assistance and support for incoming queries and issues related to network systems.
  • Inventory Management:
  • Maintain an accurate inventory of network hardware and software assets.
  • Keep records of network configurations and changes.
  • Monitoring and Reporting:
  • Monitor network performance and identify potential issues.
  • Prepare and maintain documentation on network configurations, maintenance schedules, and incidents.


Qualifications:

  • Education and Experience:
  • Minimum of 2-3 years of experience in IT networking or related fields.
  • Experience with network monitoring and help desk support is required.


Technical Skills:

  • Fundamental knowledge of networking, hardware, and software.
  • Proficiency with network monitoring tools and techniques.
  • Familiarity with troubleshooting wired and wireless network systems.
  • Proficient in Microsoft, Fortinet, Cisco
  • Certifications:
  • CCNA certification or higher is preferred or demonstrated equivalent experience.


Soft Skills:

  • Strong ability to prioritize and multitask in a fast-paced environment.
  • Excellent troubleshooting and critical thinking skills.
  • Detail-oriented with a commitment to meeting deadlines.
  • Excellent English Communication is Mandatory.

Schedule:

  • Work Hours: 7.30 AM IST to 4.30 PM IST
  • Remote role
  • Monday to Friday
  • Weekend availability is required in case
  • Max Budget till 14 LPA
  • Years experience - Min 3 years of indusrty expereince as a NOC Technician

Benefits:

  • Competitive salary
  • Opportunity for professional growth and development
  • Work with a leading company in the security industry


Interested candidates can share their resumes at swarnima@cloudhire.ai

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