Senior field service engineer

2 days ago

Mumbai, India Acute Bioscience Full time

Job Opening: Senior Field Service Engineer (FSE) – Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS & Microfluidics Instruments (Sales Support)Location: AhmedabadJob Type: Full-timeExperience: Mid/SeniorAbout the RoleWe are seeking a skilled Field Service Engineer to provide technical support for analytical and bio-analytical instruments while actively supporting the sales team. The role involves installation, maintenance, troubleshooting, and pre-sales/application support for advanced laboratory instruments, including Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS, and Microfluidic systems.Key Responsibilities- Install, commission, and maintain:- Dynamic Light Scattering (DLS) systems- UV-VIS spectrophotometers- Fluorescence spectrometers- Multi-Angle Light Scattering (MALS) instruments- Microfluidic analysis systems- Conduct preventive maintenance, calibration, and routine service visits.- Troubleshoot hardware, optics, electronics, and software issues.- Provide pre-sales and application support:- Conduct demos for potential customers- Assist in product selection and technical presentations- Prepare application notes, feasibility studies, and quotations- Collaborate closely with the sales team to identify opportunities and provide technical input.- Maintain detailed service reports, compliance documentation, and customer records.- Stay updated on new technologies, software, and best practices.Qualifications- Bachelor’s or Master’s degree in Physics, Instrumentation, Electronics, Biotechnology, Biomedical Engineering, or related field.- 3–10+ years of hands-on experience with lab instruments, preferably in:- Bio-Analytical tools like DLS, MALS, UV-VIS, Fluorescence- Microfluidics or particle/molecular characterization systems- Strong analytical and problem-solving skills.- Excellent communication and customer-facing skills.- Willingness to travel extensively to customer sites.Preferred Skills- Experience with instruments from Malvern Panalytical, Wyatt Technology, Agilent, Horiba, Perkin Elmer, Shimadzu, etc.- Knowledge of GMP/GLP, IQ/OQ/PQ protocols, and service documentation.- Familiarity with software tools: Zetasizer, Astra, UV-Vis analytical suites, etc.- Ability to support sales initiatives, demos, and technical discussions with clients.How to ApplySend your CV to with the subject line:“Application – FSE (DLS/UV-VIS/Fluorescence/MALS/Microfluidics) with Sales Support”- For inquiries, contact .

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    2 days ago

    Mumbai, India Acute Bioscience Full time

    Job Opening: Senior Field Service Engineer (FSE) – Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS & Microfluidics Instruments (Sales Support)Location: AhmedabadJob Type: Full-timeExperience: Mid/SeniorAbout the RoleWe are seeking a skilled Field Service Engineer to provide technical support for analytical and bio-analytical instruments while...