Senior Field Service Engineer

3 days ago

Mumbai, India Acute Bioscience Full time

Job Opening: Senior Field Service Engineer (FSE) – Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS & Microfluidics Instruments (Sales Support) Location: Ahmedabad Job Type: Full-time Experience: Mid/Senior About the Role We are seeking a skilled Field Service Engineer to provide technical support for analytical and bio-analytical instruments while actively supporting the sales team. The role involves installation, maintenance, troubleshooting, and pre-sales/application support for advanced laboratory instruments, including Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS, and Microfluidic systems. Key Responsibilities - Install, commission, and maintain: - Dynamic Light Scattering (DLS) systems - UV-VIS spectrophotometers - Fluorescence spectrometers - Multi-Angle Light Scattering (MALS) instruments - Microfluidic analysis systems - Conduct preventive maintenance, calibration, and routine service visits. - Troubleshoot hardware, optics, electronics, and software issues. - Provide pre-sales and application support: - Conduct demos for potential customers - Assist in product selection and technical presentations - Prepare application notes, feasibility studies, and quotations - Collaborate closely with the sales team to identify opportunities and provide technical input. - Maintain detailed service reports, compliance documentation, and customer records. - Stay updated on new technologies, software, and best practices. Qualifications - Bachelor’s or Master’s degree in Physics, Instrumentation, Electronics, Biotechnology, Biomedical Engineering, or related field. - 3–10+ years of hands-on experience with lab instruments, preferably in: - Bio-Analytical tools like DLS, MALS, UV-VIS, Fluorescence - Microfluidics or particle/molecular characterization systems - Strong analytical and problem-solving skills. - Excellent communication and customer-facing skills. - Willingness to travel extensively to customer sites. Preferred Skills - Experience with instruments from Malvern Panalytical, Wyatt Technology, Agilent, Horiba, PerkinElmer, Shimadzu, etc. - Knowledge of GMP/GLP, IQ/OQ/PQ protocols, and service documentation. - Familiarity with software tools: Zetasizer, Astra, UV-Vis analytical suites, etc. - Ability to support sales initiatives, demos, and technical discussions with clients. How to Apply Send your CV to shahane.ajinkya@acutebioscience.com with the subject line: “Application – FSE (DLS/UV-VIS/Fluorescence/MALS/Microfluidics) with Sales Support” - For inquiries, contact 7204613647.

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