myGwork | Support Engineer, Amazon Lending

18 hours ago

bangalore, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
The mission of Amazon Lending is to provide fast and convenient access to working capital for micro, small, and medium-sized businesses on Amazon. Small businesses continue to be underserved by traditional lenders. We are passionate about enabling the growth of these small businesses by removing a critical barrier - access to capital. We want to do so by delivering a differentiated and superior customer experience to let small businesses focus on their trade rather than worrying about capital.
Amazon Lending is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem-solving skills and have experience supporting technology teams, this role may be for you. As a member of our team, you will have the opportunity to develop your career while supporting lending services, platforms, and our unique Activate Caring culture. This is a fantastic opportunity to leverage your communication, technical, and problem-solving skills to impact millions of customers around the world. The SE role in Amazon Lending is responsible for working with Tech, Non-Tech stakeholders, and 3P partners to ensure a seamless onboarding experience.
If you are excited about the opportunity to learn and work on large-scale distributed systems, enjoy troubleshooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest-growing areas of Amazon.
Key job responsibilities
Primary responsibilities include onboarding 3P Partners, Supporting 3P partner requests, troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.
Some of the key job functions
Onboard 3P partners and support partner requests
Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects.
Software deployment support in staging and production environments
Develop tools to aid operations and maintenance
System and Support status reporting
Customer notification and workflow coordination and follow-up to maintain service level agreements
Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
BASIC QUALIFICATIONS:
- Experience troubleshooting and debugging technical systems
- 3+ years of software development, or and technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
PREFERRED QUALIFICATIONS:
- Experience analyzing and troubleshooting RESTful web API calls
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls

  • myGwork | Software Development Engineer

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you a driven Software Development Engineer who wants to have a direct impact on customers and the team? Do you enjoy building flexible, performant and extensible...

  • myGwork | Software Development Manager, Amazon Lending

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon B2B Payments and Lending (ABPL) revolutionizes financial services for businesses of all sizes, anywhere in the world, enabling them to delight their customers...

  • myGwork | Software Development Manager, Amazon Pay India | Credit

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Do you want to be the tech leader responsible for building a brand new lending product for Amazon India? Do you want to enable hundreds of millions of Amazon...

  • myGwork | Product Marketing Manager, Amazon Pay

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Credit and Lending business at Amazon Pay serves 1cr+ happy customers through the Amazon Pay Credit card and Amazon Pay Later programs. The Amazon Pay Credit card is...

  • myGwork | Sr. Product Manager, CBCC, Amazon Credit and Lending

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Pay ( APIPL) is seeking an innovative and highly motivated Product leader to reimagine the future of India's credit card industry, and scale India's #1...

  • myGwork | Support Engineer III, Amazon Music

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon MusicImagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products,...

  • myGwork | Support Engineer, Amazon Payment Products

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Amazon Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100...

  • myGwork | Software Development Engineer, Amazon

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. Our systems process billions of products to...

  • myGwork | Senior Data Engineer

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Marketing team is working on a platform that will provide real time insights of traffic, sales, deals, engagement and is looking for rock start data engineer...

  • myGwork | Support Engineer, Local Shops

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon India is looking for an Support Engineers to join the Engineering team located in Bangalore. The ideal candidate is expected to provide quality technical...

  • myGwork | System Development Engineer, Amazon Pay

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:If you love solving the deepest tech problems, enjoy working with all types of customers from around the world, love variety, this job has it all in spades. You will...

  • myGwork | Sr BDM, Amazon

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is looking for a seasoned business development manager who can build a 'scalable program' to help accelerate growth of SMB sellers on Amazon & adopt Amazon...

  • myGwork | Business Intelligence Engineer, Amazon

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Business Payments and Lending organization is seeking a highly quantitative, experienced Business Intelligence Engineer to drive the development of analytics...

  • myGwork | Manager, Support Engineering, Amazon Payment Products

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Amazon Consumer Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over...

  • myGwork | Support Engineer

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Do you have a passion for Automotive?Do you want to challenge the status quo of the in-car experience?Do you want to take on very ambiguous problems, have an impact,...

  • myGwork | Software Development Engineer, Amazon

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Amazon Checkout Experience team is seeking a full stack software development engineer with a passion for engineering excellence. We offer you the opportunity to...

  • myGwork | System Devlopment Engineer-III, Amazon

    5 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Amazon Consumer Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over...

  • myGwork | Support Engineer, Device OS

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of...

  • myGwork | Software Development Engineer, Amazon Pay

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Want to be part of a dynamic start-up environment within Amazon and be at the forefront of enabling "Amazon Pay" outside of Amazon?Our team is looking for...

  • myGwork | SDE III, Amazon

    18 hours ago

    bangalore, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The India and Emerging marketplace team builds products and services that solve unique customer needs for Amazon's fast growing marketplaces. Our team is looking for...