Technical Assistance center-
6 days ago
Voice NOC & Technical Assistance Center (VoIP-Telecom)Location: Pune (On-site, 24/7 Rotational)Experience: 0 – 5 yearsCompensation: Fresher – ₹2.5 LPA (Fixed) | Experienced – Up to ₹6 LPAAbout the RoleWe are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role involves supporting and managing voice/telecom networks, troubleshooting VoIP services, and working closely with global vendors and carriers to ensure seamless operations.Key ResponsibilitiesProvide end-to-end support for telecom services—from ticket creation to resolution.Manage & troubleshoot Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing .Diagnose VoIP call issues (ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, one-way audio, DID, Toll-Free).Monitor and manage network entities including routers, switches, NGN, soft switches, SBCs, gateways, and Tx equipment.Perform proactive monitoring on Dialogic NGN, Sansay, Acme/Oracle SBCs, Cisco ONS , and other telecom hardware.Collaborate with vendors on T1/T3 circuits , conduct head-to-head testing on transport layers.Investigate and resolve fraud-related cases , and provide escalation support by analyzing SIP/SS7 traces, CDRs, switch logs .Ensure SLA adherence and provide timely updates to customers and vendors.Troubleshoot VoIP features (answering rules, music on hold, calling card services, etc.).Work in a 24/7 rotational environment ensuring minimal service disruption.RequirementsStrong knowledge of CUCM (Cisco Unified Communications Manager) , SIP/SS7 protocols, SBCs, NGN, and VoIP troubleshooting.Familiarity with telecom hardware like Dialogic, Sansay, Acme/Oracle SBCs, Cisco ONS, routers, and switches .Certifications such as CCNA Voice / CCNP Voice are an added advantage.Excellent communication skills (oral & written).Strong analytical and problem-solving abilities .Ability to quickly learn and adapt to internal tools & applications.Why JoinOpportunity to work on global telecom operations with exposure to the latest voice technologies.Clear growth track in VoIP, NOC, and TAC domains .Competitive compensation: ₹2.5 LPA for freshers , up to ₹6 LPA for experienced candidates .
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Technical Assistance center-
2 weeks ago
Pune, Maharashtra, India VLaunchU Full timeVoice NOC & Technical Assistance Center (VoIP-Telecom) Location: Pune (On-site, 24/7 Rotational) Experience: 0 – 5 years Compensation: Fresher – ₹2.5 LPA (Fixed) | Experienced – Up to ₹6 LPA About the Role We are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role...
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Technical Assistance Center Engineer
1 week ago
Pune, Maharashtra, India VLaunchU Full timeAbout the job : Voice NOC & Technical Assistance Center (VoIP-Telecom)Location : Pune (On-site, 24/7 Rotational)Experience : 2 5 the Role : We are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team.This role involves supporting and managing voice/telecom networks, troubleshooting VoIP services, and working...
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Technical assistance center-
20 hours ago
Pune, India VLaunchU Full timeVoice NOC & Technical Assistance Center (Vo IP-Telecom)???? Location: Pune (On-site, 24/7 Rotational)???? Experience: 0 – 5 years???? Compensation: Fresher – ₹2.5 LPA (Fixed) | Experienced – Up to ₹6 LPAAbout the RoleWe are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role involves...
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Technical assistance center-
20 hours ago
Pune, India VLaunchU Full timeVoice NOC & Technical Assistance Center (Vo IP-Telecom) Location: Pune (On-site, 24/7 Rotational) Experience: 0 – 5 years Compensation: Fresher – ₹2.5 LPA (Fixed) | Experienced – Up to ₹6 LPA About the Role We are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role involves...
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Technical Assistance center-
5 days ago
Pune, India VLaunchU Full timeVoice NOC & Technical Assistance Center (VoIP-Telecom) Location: Pune (On-site, 24/7 Rotational) Experience: 0 – 5 years Compensation: Fresher – ₹2.5 LPA (Fixed) | Experienced – Up to ₹6 LPA About the Role We are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role involves...
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Technical Assistance center-
6 days ago
Pune, India VLaunchU Full timeVoice NOC & Technical Assistance Center (VoIP-Telecom)📍 Location: Pune (On-site, 24/7 Rotational)👤 Experience: 0 – 5 years💰 Compensation: Fresher – ₹2.5 LPA (Fixed) | Experienced – Up to ₹6 LPAAbout the RoleWe are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role involves...
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Technical Assistance center-
5 days ago
Pune, India VLaunchU Full timeVoice NOC & Technical Assistance Center (VoIP-Telecom) 📍 Location: Pune (On-site, 24/7 Rotational) 👤 Experience: 0 – 5 years 💰 Compensation: Fresher – ₹2.5 LPA (Fixed) | Experienced – Up to ₹6 LPA About the Role We are looking for motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role...
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Call Center Executive
2 weeks ago
Pune, India Platinum Logistics Full timeAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...
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Performance Center
3 days ago
Pune, India Sunbrilo Technologies Pvt. Ltd. Full timeKey Responsibilities: Create and manage performance test scripts using VuGen. Execute performance tests using Performance Center. Monitor test executions and system performance. Assist in identifying performance bottlenecks and reporting findings. Collaborate with development and QA teams for performance tuning. Required Skills: Hands-on experience with...
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Engineer - Technical Support Center
3 days ago
Pune, India Tata Communications Full timeAbout The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Family Descriptor - Service Assurance...
