Care coordinator

3 weeks ago


Hyderabad, India Small Joys Full time
Are you ready to revolutionize the future of healthcare? At Small Joys , we empower primary and specialty care providers to seamlessly integrate behavioral health services into their practices. Our mission is clear: harness the power of technology-enabled behavioral health (BH) solutions to deliver superior patient outcomes.
Who we are :
Headquartered in New Jersey with offices globally, Small Joys serves a diverse range of clients across the United States. Our backend teams work collaboratively across the globe, and this role is based in our Hyderabad, India office.
Working hours are 9 AM to 5 PM EST (7:30 PM to 3:30 AM IST) as this is a US-based shift.
We’re on the lookout for empathetic, detail-oriented professionals who are passionate about optimizing mental health care services to join our vibrant and innovative team.
What’s in it for you?
A flexible and dynamic work environment that fosters creativity and encourages out-of-the-box thinking.
A cool office space designed for collaboration and inspiration (think comfy breakout zones and awesome coffee).
Competitive pay that recognizes your skills and contributions.
Comprehensive health insurance to ensure your well-being.
Opportunities to work on challenging and cutting-edge projects in healthcare technology.
Regular team-building events, celebrations, and avenues to grow both professionally and personally.
If you’re eager to tackle interesting assignments, learn from a global team, and contribute to a mission that truly makes a difference, this job is for you
What You'll Bring to the Table
Fluency in Gujarati, Hindi, and English to communicate effectively with diverse clients and stakeholders.
Experience : 2+ years in care coordination, healthcare administration, or related roles.
Strong organizational and time management skills to manage multiple appointments and patient cases simultaneously.
Exceptional communication skills to facilitate seamless interactions with patients, mental health counselors, and internal teams.
A detail-oriented mindset to ensure accurate documentation and referral tracking.
A patient-first approach, with empathy and a dedication to delivering outstanding service.
Your Day-to-Day Responsibilities
Utilize the Small Joys platform to schedule appointments and confirm details with clients.
Track patient referrals to ensure smooth transitions and resolve challenges with internal teams.
Gather patient information, address inquiries, and document interactions accurately, including summaries and follow-ups.
Collaborate with mental health professionals and staff to optimize care coordination and participate in team discussions on progress and improvements.
Why You'll Love It Here
A collaborative culture where every voice matters and every contribution counts.
A meaningful mission—you’re not just coordinating schedules, you’re improving lives.
Growth opportunities in a fast-paced, purpose-driven environment.
At Small Joys, you’re not just organizing appointments—you’re shaping the future of healthcare. Ready to take on the challenge? Apply now and let’s create something extraordinary together
Small Joys is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

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