Patient Care Coordinator
4 days ago
Business/ Financial
- Explain hospital services to every walk-in and registered patient and ensure conversions
- Implementation of clinical and administrative protocols & procedures.
- Act as a SPOC (Single point of contact) to ensure proper deliverables to
clients and to maintain long lasting relationships with them
Operations
- Responsible to have complete orientation of operating software of Hospital.
- To conduct daily briefing with staff for day to day activates.
- Coordinating with all OT staff /MICU staff/ Billing staff/ for planned major surgery procedures, surgery clearance and patient shifting.
- Ensure the Hospital is clean in coordination with the House Keeping Department.
- Coordinating with all laboratory in-charge and Bio medical in charge and ensure that all equipment’s should be in working order.
- Responsible for efficient functioning of front office personnel processes system and ensure Front office Team awareness and readiness towards emergency
Customer
- To achieve 90% and above score in patient satisfaction index on a monthly basis.
- Investigate and resolved customer inquiries and complaints in a timely and empathetic manner
- To make inpatient rounds, ask open-ended questions to assess patient needs and ensure the services provided delight the patient and patient family members.
- Provide prompt, courteous, efficient and personalized service to all patients.
People
- To foster peer support; provide training to others regarding the hospital wide policies and processes.
- To extend support and coordinate services in line with the Clinical Team’s & Nursing Team’s requirement.
- To constantly interact with respective departments to negotiate and expedite scheduling and completion of tests, procedures, and consultations.
- Coordinating with Credit Helpdesk/Billing Team for credit patients and updating the patients/patient family members regarding their approval status at periodic interval.
« Any other portfolio that may be entrusted by the management from time to time.
**Educational Qualifications**:MHA,MBA in Hospital & Health care
**Work Experience**
- 3-4 years of experience as an PCS in Health Care Industry
- Should be a good listener and exceptional in people management.
- Good in Attitude & Analytical skills
**Expected Deliverables**:
- Ensure patient delight
- Execute the SOP as per the guidelines
- Inculcating the culture of cohesiveness.
Pay: ₹11,139.56 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Weekend availability
**Experience**:
- total work: 1 year (required)
Work Location: In person
Expected Start Date: 16/12/2024
-
Patient Care Coordinator
6 months ago
Banjara Hills, Hyderabad, Telangana, India Portea Medical-Home-Healthcare Company Full time**Hiring!!** **Vacancy: Patient Care Coordinator** **Location: Hyderabad** **Qualification: Any Degree or Biomedical Engineers** **Informing physicians about company's products and Services.** - Teamwork to coordinate with Doctors, Nurses and other health care personnel. - Strong verbal communication skills to communicate with patients and the health...
-
Patient Care Coordinator
2 weeks ago
Banjara Hills, Hyderabad, Telangana, India Heaps Health Solutions India Full timethe **Job Title** Patient care coordinator **Location : Hyderabad** **About us** HEAPS is one of the fastest growing health tech start-ups in India today With more than 5 million patient interactions till date, HEAPS is revolutionising how insurers, doctors and patients experience health care. We have an AI driven end-to-end care management platform which...
-
Patient Care Coordinator
6 months ago
Hyderabad, India Docthub Health Tech Private Limited Full time**Description** - Promotes patient's independence by establishing patient care goals; teaching patients, and families to understand conditions, medications, and self-care skills and answering questions. - Maintain a cooperative relationship amongst health care team members by communicating information; responding to requests; building rapport; participating...
-
Patient Care Coordinator
6 months ago
Hyderabad, India Portea Home Healthcare Full timeMy Jobs: Patient Care Coordinator Location: Hyderabad Position Overview: We are seeking a highly motivated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, your primary responsibility will be to maintain excellent relationships with doctors, generate leads from them, pitch and counsel patients...
-
Premier Patient Care Coordinator
3 weeks ago
Hyderabad District, Telangana, India STAR HOSPITALS Full timeContact Number - 7892006386 - Register the patients and generate MR and OP number and prepare the OP File of the patients. - Handle end to end patient care services. - Guide the patients on health care packages. - Coordinate with the Doctors for appointments so as to ensure less waiting time. - To reconfirm appointments or make reminder calls to patients who...
-
Premier Patient Care Coordinator
3 months ago
Banjara Hills, Hyderabad, Telangana, India STAR HOSPITALS BANJARA HILLS Full time**Contact Number - 99631 44054** - To professionally welcome the Premier patients and offer assistance to them. - Register the patients and generate MR and OP number and prepare the OP File of the patients. - Handle end to end patient care services. - Guide the patients on health care packages. - Coordinate with the Doctors for appointments so as to ensure...
-
Premier Patient Care Coordinator
5 months ago
Banjara Hills, Hyderabad, Telangana, India STAR HOSPITALS Full time**Contact Number - 7892006386** - To professionally welcome the Premier patients and offer assistance to them. - Register the patients and generate MR and OP number and prepare the OP File of the patients. - Handle end to end patient care services. - Guide the patients on health care packages. - Coordinate with the Doctors for appointments so as to ensure...
-
Patient Care Coordinator
5 months ago
Hyderabad, Telangana, India futurea4 Full time**Patient Care Coordinator (MBA/MHM) in Hyderabad** **(Multi Specialty Hospitals)** **Job: Patient care** **Qualif: MBA/MHM** **Experience: Any** **Salary: 25000-30000** **Contact**: **K.Deepa (HR)** **9959484093** Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational shift Supplemental pay types: -...
-
Director of Patient Care Coordination
4 weeks ago
Hyderabad, Telangana, India Yashoda Hospitals Full timeResponsibilities: Oversee the end-to-end process of patient care, encompassing medical, financial, administrative, and logistic coordination. Collaborate with the Office Coordinator to monitor the exchange of information between units, ensuring timely responses to clarification, billing escalations, and query management. Coordinate patient arrival details,...
-
Premier Patient Care Coordinator
6 months ago
Hyderabad, India STAR HOSPITALS Full timeTo professionally welcome the Premier patients and offer assistance to them. - Register the patients and generate MR and OP number and prepare the OP File of the patients. - Handle end to end patient care services. - Guide the patients on health care packages. - Coordinate with the Doctors for appointments so as to ensure less waiting time. - To reconfirm...
-
Patient Care Executive
6 months ago
KPHB Colony, Hyderabad, Telangana, India Meera Consulting Ltd Full time**Company Description** Meera Consulting Ltd is a management consulting company based in Manchester, United Kingdom and Hyderabad, India. The company provides services in the areas of recruitment, management consulting, and other related services. Meera Consulting Ltd is committed to delivering on time with pure quality and excellence. **Role...
-
Patient Care Coordinator Specialist
4 weeks ago
Hyderabad, Telangana, India Dr Positive Homeopathy Full timeJob Title: Patient Care Coordinator SpecialistCompany Overview: Dr Positive Homeopathy is a leading homeopathic chain of clinics with branches across India, offering trusted and caring services to thousands of patients.Job Summary: We are hiring for a Patient Care Coordinator Specialist to join our team in Hyderabad. The ideal candidate will have experience...
-
Patient Relation Officer
1 month ago
Hyderabad, Telangana, India Dr Care Homeopathy Full timeCompany info: Toot Dental/DR Care Homeopathy is one of the leading and well-established Dental/Homeopathic chains of clinics with branches in major cities across India. Hiring For Patient Billing Executive-Manikonda SALARY:16000-25000/Per Month, Negotiable, Incentives. Work Location: Manikonda, Hyderabad. **Responsibilities**: 1) Responsible to develop...
-
Patient Care Executive
6 months ago
Hyderabad, Telangana, India AYU Health(Plus Health Tech Ventures Pvt Ltd) Full time**Patient Care Executive (Ayu Mitra)** - Company Name:_ **Plus Health Tech Ventures Private Limited (Ayu Health)** - About Us:_ The Indian healthcare industry is a $100B market and one of the very few remaining sectors that haven’t been disrupted and colonized by new-age technology companies. As with most other markets of this size, about 10% of the...
-
Patient Care Executive
2 months ago
Hyderabad, Telangana, India Forum Business Research Pvt Ltd Full time**Company Overview**:Forum is an Indo-Dutch firm that partners with hospitals to improve the patient experience. By using insights from consumer behaviour, psychology, and hospitality services, we help hospitals turn their patients into loyal brand ambassadors, strengthening the emotional connection between hospitals and their patients. **Job Summary**:We...
-
Patient Care Executive
3 months ago
HITEC City, Hyderabad, Telangana, India LUX Hospitals Full time**PLEASE READ THE ENTIRE JOB DESCRIPTION BEFORE APPLYING.** Hello Job seekers, We are looking for Front Office Executives / Patient care coordinators (Female & Male) for our hospital located near IKEA. - Perform OPD, IPD Billing - Take Patient CALLS & Book Appointments - OPD Management - Patient and doctor coordination - Coordination with Telecaller team...
-
Patient Care Advisor
6 months ago
Hyderabad, Telangana, India Life Circle Health Services Pvt Ltd Full time**Job Description: Patient Care Advisor (Tele Marketing & Operations Focus)** Company: Life Circle Health Services Pvt Ltd Location: Hyderabad Life Circle Health Services Pvt Ltd is currently seeking a versatile individual to fulfil the role of a Patient Care Advisor with a focus on Tele Marketing and Operations. This pivotal role is integral to our...
-
Patient Care Executive
7 days ago
Madinaguda, Hyderabad, Telangana, India Pranaam Hospitals Full timePATIENT CARE EXECUTIVE - To attend to the queries raised by the Patient / attendants. - To guide and clarify the issues of patients. - Informing patients and their families about their care plan, including treatments, procedures, and medications - Maintaining communication with the care team, and with patients and their families - Ensuring patients are...
-
Patient Care Assistant
1 week ago
Punjagutta, Hyderabad, Telangana, India Dr. Rao's ENT International Superspeciality Hospital Full time**Job Title**: patient care Assistant **Department**: Front Office **Job Purpose**: To provide efficient and compassionate care to OPD patients, assist consultants in patient consultation, maintain cleanliness and equipment in OPD areas, and manage patient records. **Key Responsibilities**: - **Patient Care & Assistance**: - Provide proper care and...
-
Patient Care Executive
6 months ago
Hyderabad, India DS Research Centre Full timeBack to position info **Patient Care Executive**: Hyderabad We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Patient Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. **Responsibilities**: -...