Process consultant

2 weeks ago

Bangalore, India Infosys Full time

Job Description: The Infosys Quality Team is a critical partner of all the business units and business enabling functions in achieving excellence in its business, delivery and client experience.

We are the change agents that set benchmarking practices, share them across projects & units, arrive at new models of excellence and institutionalize them across the Units.

Roles & Responsibilities: Enabling effective Program Management including Developing Program Plans, Governance, Communication, Derisking and Dependency Management – From a Quality perspective • Drive Cost Optimization using Lean intervention and Opportunity Identification aligned to the defined goals in the allocated programs.

Facilitate design of solution and ensure identified opportunities are realized.

• Improve Project financial health by analyzing Project Financials metrics and drive improvements to influence project cost.

• Conduct project Audits based on frameworks/ standard such as CMMi, ISO • Validate adherence to Information Security Management systems (ISMS), Privacy Information Management System (PIMS), GDPR requirements etc • Analyze relevant data and drive inferences and develop improvement plans for execution.

Technical Requirements: Program Management / Project management competencies.

• Strong Knowledge of Lean techniques and interventions • Understand Project financial metrics and associated analytics.

• Understanding of Software development Processes and Metrics.

Experience in Agile Project execution and understanding of Agile metrics.

• Knowledge of CMMI / ISO • Proficient in Data Preparation, Analysis, data visualization tools like Excel, Power BI, basic understanding of predictive models • Basic understanding of Information Security Management systems (ISMS), Privacy Information Management System (PIMS), GDPR requirements • Exposure to various Software project execution tools including AI tool landscape.

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