Senior Application Support Engineer

4 days ago

Delhi, India InfoBeans Full time

About the Job:Job Title: Senior Application Support Engineer (Billing Applications)Skills: IBM Informix 4GL, Java, Jasper, C#, VB.NET, Shell Scripting, Troubleshooting, Billing ApplicationsExperience Required: 6+ YearsLocation: RemoteNotice Period: Immediate to 15 Days PreferredJob DescriptionWe are looking for a Senior Application Support Engineer with strong expertise in supporting and developing enterprise-grade billing applications. The role involves development, maintenance, and support of applications such as IAS, IBS+, IBBR, and IBPS written in IBM Informix 4GL, Java, Jasper, C#, and VB.NET. The candidate must be able to work on ServiceNow tickets, handle troubleshooting, and ensure smooth execution of build and run activities.This role may also require 12-hour standby shifts during weekends or 8-hour shifts aligned to EU hours.Key Responsibilities:- Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications.- Work on ServiceNow tickets – incident, request, and change management.- Troubleshoot and resolve application issues in a timely manner.- Write and optimize code in IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting.- Ensure smooth execution of build and run activities.- Provide support for billing-related processes and systems.- Participate in on-call standby support on weekends or EU business hours as required.Must-Have Skills:- Strong coding ability in IBM Informix 4GL, Java, C#, VB.NET, Shell scripting.- Experience in troubleshooting Informix errors.- Prior experience in billing applications and strong understanding of billing workflows.- Hands-on experience in supporting enterprise-scale applications.- Ability to work in rotational shifts (including EU time zone coverage).Qualification & Certification:- Bachelor’s degree in Computer Science, IT, or related field.- Any certification in Java, Informix, or related technologies would be a plus.About InfoBeansInfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services.At InfoBeans, we live by our core purpose of “Creating WOW”—for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.InfoBeans Website

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