Service now assist

3 days ago

Pune, India Tata Consultancy Services Full time

Role: Service Now AssistRequired Technical Skill Set: Service Now, ITSM, ITOM, Now AssistDesired Experience Range: 8 to 10 YearsLocation of Requirement : Hyderabad / PuneNotice period: Immediate to 45days onlyDesired Competencies (Technical/Behavioral Competency)Technical CompetencyService Now Platform ExpertiseDeep understanding of Service Now modules: ITSM, ITOM, CMDB, Asset Management, Service Catalog, HRSD, and Knowledge Management.Experience with Service Now Studio, Flow Designer, and Application Scope.Scripting & DevelopmentProficiency in Java Script (client-side and server-side).Experience with Glide API, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.Familiarity with Jelly scripting and Angular JS for advanced UI customizations.Integration SkillsHands-on experience with REST/SOAP APIs, LDAP, SSO, and third-party tool integrations (e.g., Jira, Azure Dev Ops).Knowledge of MID Server setup and Discovery.Workflow & AutomationDesigning and implementing Workflows, Approvals, and Scheduled Jobs.Use of Service Catalog and Record Producers for request automation.Reporting & DashboardsBuilding Performance Analytics, Reports, and Dashboards for data visualization and KPI tracking.Security & Access ControlCreating and managing Access Control Rules (ACLs).Understanding of role-based access and data security best practices.Soft Skills & Professional TraitsProblem-solving & Analytical Thinking: Ability to troubleshoot and optimize workflows.Communication Skills: Explaining technical concepts to non-technical stakeholders.Agile/Scrum Methodologies: Experience working in iterative development environments.Documentation & Process Adherence: Maintaining clear documentation and following ITIL practices.Certifications (Recommended)- Certified System Administrator (CSA)- Certified Application Developer (CAD)- ITIL Foundation CertificationResponsibility of / Expectations from the RoleTechnical Expertise- Strong command of Java Script, Glide API, and Service Now scripting.- Familiarity with Service Now Studio, Flow Designer, and Application Scope.- Experience with Service Catalog, Knowledge Management, and CMDB.Process & Governance- Adherence to ITIL practices and organizational governance standards.- Ability to translate business requirements into technical solutions.Collaboration & Communication- Work closely with stakeholders, developers, and business analysts.- Provide training and support to end-users and junior team members.Continuous Improvement- Identify opportunities for automation and service enhancements.- Stay updated with Service Now releases and best practices.

  • Service Now Assist

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Experience: 8 -10 Year Location: Hyderabad, Pune Job Responsibility Strong command of JavaScript, Glide API, and ServiceNow scripting. Familiarity with ServiceNow Studio, Flow Designer, and Application Scope. Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    2 weeks ago

    Pune, India Whatjobs IN C2 Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Experience: 8 -10 Year Location: Hyderabad, Pune Job Responsibility Strong command of JavaScript, Glide API, and ServiceNow scripting. Familiarity with ServiceNow Studio, Flow Designer, and Application Scope. Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Desired Experience Range: 8 to 10 Years Location of Requirement :Hyderabad / Pune Notice period: Immediate to 45days only Desired Competencies (Technical/Behavioral Competency) Technical Competency ServiceNow Platform Expertise Deep understanding of ServiceNow modules:...

  • Service Now Assist

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Desired Experience Range: 8 to 10 Years Location of Requirement :Hyderabad / Pune Notice period: Immediate to 45days only Desired Competencies (Technical/Behavioral Competency) Technical Competency ServiceNow Platform Expertise Deep understanding of ServiceNow modules:...

  • Service Now Assist

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    4 days ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    2 days ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistDesired Experience Range: 8 to 10 YearsLocation of Requirement :Hyderabad / PuneNotice period: Immediate to 45days onlyDesired Competencies (Technical/Behavioral Competency)Technical CompetencyServiceNow Platform ExpertiseDeep understanding of ServiceNow modules: ITSM,...

  • Service Now Assist

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistDesired Experience Range: 8 to 10 YearsLocation of Requirement :Hyderabad / PuneNotice period: Immediate to 45days onlyDesired Competencies (Technical/Behavioral Competency)Technical CompetencyServiceNow Platform ExpertiseDeep understanding of ServiceNow modules: ITSM,...