Service Now Assist

5 days ago

Pune, India Tata Consultancy Services Full time

Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Desired Experience Range: 8 to 10 Years Location of Requirement :Hyderabad / Pune Notice period: Immediate to 45days only Desired Competencies (Technical/Behavioral Competency) Technical Competency ServiceNow Platform Expertise Deep understanding of ServiceNow modules: ITSM, ITOM, CMDB, Asset Management, Service Catalog, HRSD, and Knowledge Management. Experience with ServiceNow Studio, Flow Designer, and Application Scope. Scripting & Development Proficiency in JavaScript (client-side and server-side). Experience with Glide API, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions. Familiarity with Jelly scripting and AngularJS for advanced UI customizations. Integration Skills Hands-on experience with REST/SOAP APIs, LDAP, SSO, and third-party tool integrations (e.g., Jira, Azure DevOps). Knowledge of MID Server setup and Discovery. Workflow & Automation Designing and implementing Workflows, Approvals, and Scheduled Jobs. Use of Service Catalog and Record Producers for request automation. Reporting & Dashboards Building Performance Analytics, Reports, and Dashboards for data visualization and KPI tracking. Security & Access Control Creating and managing Access Control Rules (ACLs). Understanding of role-based access and data security best practices. Soft Skills & Professional Traits Problem-solving & Analytical Thinking: Ability to troubleshoot and optimize workflows. Communication Skills: Explaining technical concepts to non-technical stakeholders. Agile/Scrum Methodologies: Experience working in iterative development environments. Documentation & Process Adherence: Maintaining clear documentation and following ITIL practices. Certifications (Recommended) - Certified System Administrator (CSA) - Certified Application Developer (CAD) - ITIL Foundation Certification Responsibility of / Expectations from the Role Technical Expertise - Strong command of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow Studio, Flow Designer, and Application Scope. - Experience with Service Catalog, Knowledge Management, and CMDB. Process & Governance - Adherence to ITIL practices and organizational governance standards. - Ability to translate business requirements into technical solutions. Collaboration & Communication - Work closely with stakeholders, developers, and business analysts. - Provide training and support to end-users and junior team members. Continuous Improvement - Identify opportunities for automation and service enhancements. - Stay updated with ServiceNow releases and best practices.

  • Service Now Assist

    1 week ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Experience: 8 -10 Year Location: Hyderabad, Pune Job Responsibility Strong command of JavaScript, Glide API, and ServiceNow scripting. Familiarity with ServiceNow Studio, Flow Designer, and Application Scope. Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    1 week ago

    pune, India Tata Consultancy Services Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Experience: 8 -10 Year Location: Hyderabad, Pune Job Responsibility Strong command of JavaScript, Glide API, and ServiceNow scripting. Familiarity with ServiceNow Studio, Flow Designer, and Application Scope. Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    3 days ago

    Pune, India Whatjobs IN C2 Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Experience: 8 -10 Year Location: Hyderabad, Pune Job Responsibility Strong command of JavaScript, Glide API, and ServiceNow scripting. Familiarity with ServiceNow Studio, Flow Designer, and Application Scope. Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    5 days ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now Assist Required Technical Skill Set: ServiceNow, ITSM, ITOM, Now Assist Desired Experience Range: 8 to 10 Years Location of Requirement :Hyderabad / Pune Notice period: Immediate to 45days only Desired Competencies (Technical/Behavioral Competency) Technical Competency ServiceNow Platform Expertise Deep understanding of ServiceNow modules:...

  • Service Now Assist

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    2 weeks ago

    pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    1 week ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistExperience: 8 -10 YearLocation: Hyderabad, PuneJob ResponsibilityStrong command of JavaScript, Glide API, and ServiceNow scripting.Familiarity with ServiceNow Studio, Flow Designer, and Application Scope.Experience with Service Catalog, Knowledge Management, and...

  • Service Now Assist

    5 days ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistDesired Experience Range: 8 to 10 YearsLocation of Requirement :Hyderabad / PuneNotice period: Immediate to 45days onlyDesired Competencies (Technical/Behavioral Competency)Technical CompetencyServiceNow Platform ExpertiseDeep understanding of ServiceNow modules: ITSM,...

  • Service Now Assist

    5 days ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Now AssistRequired Technical Skill Set: ServiceNow, ITSM, ITOM, Now AssistDesired Experience Range: 8 to 10 YearsLocation of Requirement :Hyderabad / PuneNotice period: Immediate to 45days onlyDesired Competencies (Technical/Behavioral Competency)Technical CompetencyServiceNow Platform ExpertiseDeep understanding of ServiceNow modules: ITSM,...