Growtomation | MarkOps Specialist | gurugram
3 weeks ago
We're RevOps+HubSpot Diamond partner consultants, helping companies utilise HubSpot to streamline and help their sales/marketing/business teams function at scale. We are one of the fastest-growing companies based out of Gurgaon with an amazing team increasing exponentially each month. We have a sustainable bootstrapped revenue engine that is growing 30% M-o-M as well.
We're looking for a MarkOps Specialist who can bring their expertise to help our US/Internationally based enterprise clients make the most of their HubSpot investment.
If you're a fit, here are the roles and responsibilities:
- Discovering B2B/SaaS clients' marketing, sales, and customer success processes and how HubSpot can help them enable those.
- Blueprint those processes in a visual flowchart tool like Miro/Lucid-chart to drive better understanding of all critical touchpoints in the buyer journey.
- Break down the process map into actual user stories and HubSpot builds. (data architecture, workflows, playbooks, reports, etc.)
- Align with your customers to enable more GTM motions as your relationship grows.
- Take ownership of your client and your deliverables
- Own project management, client communication and the client NPS score.
Here's what you'll get to do:
- Manage clients HubSpot accounts like a boss, making sure everything runs smoothly.
- Share your wisdom on how to get the most out of HubSpot and be a trusted advisor.
- Be the go-to person for any HubSpot-related questions or issues that come up.
- Design and implement scalable HubSpot and other marketing automation architectures, advanced workflows, and integrations to support marketing, sales, and customer service processes.
- Define and visualise customer journeys
- Analyse data to help clients identify areas where they can grow their revenue.
- Work with client’s and internal sales, marketing, and customer success teams to make sure everyone is aligned and working towards the same goal.
- Use HubSpot and other data sources to find hidden insights and make recommendations that help clients improve their marketing and sales processes.
- Provide regular updates and reports to keep clients in the loop on their progress.
- Stay up-to-date with the latest trends and best practices in HubSpot, other marketing automation, and CRM platforms
Requirements:
- 1-3 years of relevant experience in HubSpot operations.
- Expertise in HubSpot and experience with other marketing and sales technology.
- Strong understanding of marketing and sales principles, CRM concepts, and digital marketing strategies.
- Strong analytical and data-driven problem-solving skills.
- Excellent communication and collaboration skills, with the ability to communicate technical information to non-technical stakeholders.
- Ability to thrive in a fast-paced, dynamic environment, manage multiple projects and prioritise effectively.
Soft requirements:
- Willing to work in a Startup culture
- Flexible with the work hours (it could be less on certain days / daunting on other days)
- Proactive and motivated enough to achieve something substantial in life.
- Willing to roll up the sleeves, take ownership, and solve problems.
Sound like a good fit? Get in touch
Salaries: Tier 1
Employment Type: Full-time
Work days - 5 days a week
Location: Gurgaon
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