IAM Practice Lead
1 week ago
IAM Practice Lead - Principal Consultant for the IAM Practice will play a strategic role in driving IAM project delivery, presales activities, customer success, and business development. This individual will serve as a key leader within the IAM practice, managing end-to-end solutions for clients while supporting growth and building trusted relationships. The ideal candidate has a strong background in IAM technologies, consulting, and management.
Work location :- Bangalore or Mumbai -Hybrid
Key Responsibilities:
IAM Delivery Management
Lead and manage end-to-end IAM solution delivery across multiple projects.
Ensure quality and timely delivery of services in line with client expectations and contractual obligations.
Act as the escalation point for complex technical and project management issues.
Presales and Solutioning
Work closely with sales and presales teams to support solutioning and RFP/RFI responses.
Develop and present tailored IAM proposals, demos, and presentations to potential clients.
Engage in technical discussions to assess client requirements and propose appropriate IAM solutions.
Customer Success and Relationship Management
Cultivate and maintain strong, long-term relationships with clients, becoming a trusted advisor.
Conduct regular client reviews and feedback sessions to ensure customer satisfaction.
Identify opportunities for cross-selling and upselling to further support clients’ IAM needs.
Business Development and Strategy
Contribute to the development and execution of the IAM Practice strategy, including revenue and growth goals.
Collaborate with the practice team to design innovative IAM services and offerings.
Lead knowledge-sharing sessions and mentor junior consultants to build team expertise.
Qualifications:
Education: Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
Experience: 10-15 years in IAM consulting, solution delivery, and client management.
Technical Skills: Expertise in IAM technologies (e.g., Identity Governance, SSO, MFA, PAM); knowledge of key IAM products (e.g., SailPoint, Ping, CyberArk, ForgeRock).
Certifications: Preferred certifications include CISSP, CISM, or relevant IAM-specific certifications.
Competencies:
Project Management: Strong organizational skills to manage multiple projects, timelines, and deliverables.
Communication: Exceptional written and verbal communication skills for client presentations and internal discussions.
Leadership: Proven ability to lead cross-functional teams and drive projects to successful completion.
Strategic Thinking: Ability to identify business development opportunities and contribute to the overall growth of the IAM practice
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