Servicenow Lead Administrator with CMDB Expertise
3 days ago
Title: Servicenow Lead Administrator with CMDB Expertise
Location: 100% Remote
Job Type: Fulltime
Job Description:
Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting.
Tools: ITSM, HRSD, ITOM, ITAM, CMDB,Workplace Service Delivery, Field Service, Flow Designer, EC Pro
Key Responsibilities:
• Lead ServiceNow KT, system audits, and configuration governance.
• Design and optimize catalog items, forms, and access roles.
• Partner with HR, Facilities, and IT on cross-functional workflows.
• Identify automation gaps and streamline service delivery.
• Track module usage, ticket SLAs, and workflow effectiveness.
• Ensure platform readiness for audits and stakeholder updates.
• Liaise with vendors for support and roadmap planning.
Qualifications:
• 7+ years administering the ServiceNow platform across ITSM,ITAM,ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.
• Deep knowledge of ServiceNow Flow Designer, business rules, client/server scripts, and ACLs.
• Proficient in creating and managing catalog items, approval workflows, dynamic forms, and SLAs.
• Experience integrating ServiceNow with third-party systems (e.g., identity platforms, facilities systems).
• Skilled in metrics setup: ticket volumes, deflection rates, module usage, and SLA performance.
• Demonstrated experience leading ServiceNow instance upgrades, patch management, and clone processes.
• Familiarity with domain separation, scoped apps, data import/export sets, and UI policies.
• Strong in stakeholder engagement: collaborating with HR, IT, and Facilities to define and streamline service workflows.
• Proven track record in preparing for audits, managing compliance documentation, and training L1/L2 teams.
Thanks
Aatmesh
-
India Ampstek Full timeTitle: Servicenow Lead Administrator with CMDB Expertise Location: 100% Remote Job Type: Fulltime Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting. Tools: ITSM, HRSD, ITOM, ITAM, CMDB,Workplace Service Delivery, Field Service, Flow...
-
India Ampstek Full timeTitle: Servicenow Lead Administrator with CMDB Expertise Location: 100% Remote Job Type: Fulltime Job Description: Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting. Tools: ITSM, HRSD, ITOM, ITAM, CMDB,Workplace Service Delivery, Field...
-
India Ampstek Full timeTitle: Servicenow Lead Administrator with CMDB Expertise Location: 100% Remote Job Type: Fulltime Job Description: Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting. Tools: ITSM, HRSD, ITOM, ITAM, CMDB,Workplace Service Delivery, Field...
-
India Ampstek Full timeTitle: Servicenow Lead Administrator with CMDB ExpertiseLocation: 100% RemoteJob Type: FulltimeJob Description:Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting.Tools: ITSM, HRSD, ITOM, ITAM, CMDB,Workplace Service Delivery, Field Service, Flow...
-
India Ampstek Full timeTitle: ServiceNow Lead Developer Location: 100% Remote Job Type: Fulltime Skills Required Tools & Platforms: ITSM, HRSD, ITOM , ITAM, CMDB (expertise),Flow Designer, FSM, EC Pro Strong ServiceNow Lead hands-on with development and CMDB expertise is mandatory. Thanks Aatmesh aatmesh.singh@ampstek.com
-
India Ampstek Full timeTitle: ServiceNow Lead Developer Location: 100% Remote Job Type: Fulltime Skills Required Tools & Platforms: ITSM, HRSD, ITOM , ITAM, CMDB (expertise),Flow Designer, FSM, EC Pro Strong ServiceNow Lead hands-on with development and CMDB expertise is mandatory. Thanks Aatmesh
-
India Ampstek Full timeTitle: ServiceNow Lead DeveloperLocation: 100% RemoteJob Type: FulltimeSkills RequiredTools & Platforms: ITSM, HRSD, ITOM , ITAM, CMDB (expertise),Flow Designer, FSM, EC ProStrong ServiceNow Lead hands-on with development and CMDB expertise is mandatory.ThanksAatmeshaatmesh.singh@ampstek.com
-
ServiceNow CMDB Developer
1 week ago
Pune, India Capgemini Full timeJob Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...
-
CMDB Expert
2 weeks ago
India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000About the RoleWe are seeking a skilled ServiceNow CMDB professional to lead the design, development, and maintenance of our IT service management platform.This is an excellent opportunity for someone who wants to work on complex projects, collaborate with cross-functional teams, and drive innovation in our digital solutions.Key ResponsibilitiesLead the...
-
ServiceNow CMDB Process Owner
2 days ago
India Comptech Associates Full timeJob Title: CMDB Process Owner (ServiceNow) Location: India or USA (Remote) No. of Positions: 1 Start Date: October 2025 Timeline: Immediate joiners or candidates with 30 days’ notice or less only JOB DESCRIPTION: CMDB Process Owner (ServiceNow)
