Travel coordinator- night shift

1 week ago


Ahmedabad, India Flamingo Transworld Pvt Ltd Full time
Candidates those who are from Gujrat and Rajasthan only apply
Job Description: Travel Coordinator – Night Shift
Company: Flamingo Travels
Location: Ahmedabad
Shift: Night Shift
Requirements
Experience:* Minimum 1–3 years in the travel industry, customer service, or a related field.
Skills:
Strong communication and interpersonal skills.
Proficiency in using travel management systems and tools.
Problem-solving skills and the ability to handle high-pressure situations.
Detail-oriented with excellent organizational skills.
About Us
Flamingo Travels is a leading travel agency specializing in creating customized travel experiences for clients around the globe. With a commitment to exceptional customer service and seamless travel planning, we pride ourselves on delivering journeys that inspire and delight.
Position Overview
We are looking for a motivated and customer-focused Travel Coordinator to join our team. This is a night shift position, designed to cater to our clients in different time zones, ensuring 24/7 support and seamless travel arrangements.
Key Responsibilities
1. Client Interaction:
Communicate with clients via phone, email, and chat to understand their travel needs and preferences.
Provide real-time support for inquiries, bookings, and travel modifications.
2. Itinerary Planning:
Research, design, and customize travel itineraries based on client requirements.
Ensure itineraries align with budgets, preferences, and timelines.
3. Booking Management:
Coordinate and confirm travel arrangements including flights, hotels, transportation, and activities.
Manage last-minute changes and cancellations while minimizing inconvenience to clients.
4. Issue Resolution:
Address and resolve travel-related issues promptly and efficiently during the shift.
Collaborate with vendors and internal teams for quick problem resolution.
5. Documentation & Reporting:
Maintain accurate records of bookings, client interactions, and vendor communications.
Prepare daily shift reports for handover to the next team.
6. Process Adherence:
Ensure compliance with company policies and procedures.
Stay updated on travel trends, regulations, and requirements.

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