ServiceNow Integration Specialist

13 hours ago

Jaipur, India Celebal Technologies Full time

About the Role:We are looking for four experienced ServiceNow Integration Specialists with strong hands-on expertise in integrating ServiceNow with SAP using Integration Hub, custom connectors, and Event Management. The ideal candidates will have a solid understanding of enterprise integration patterns, data flow design, and ServiceNow platform capabilities along with REST APIs, Webhooks etc.Key Responsibilities:- Design, develop, and implement ServiceNow - SAP integrations leveraging Integration Hub, custom spokes/connectors, and MID Server where required.- Work on bi-directional integrations - SAP to ServiceNow and ServiceNow to SAP - ensuring smooth and reliable data exchange.- Configure and manage Event Management, including alert rules, connectors, event mapping, and correlation rules.- Collaborate with SAP and ServiceNow functional/technical teams to analyze business requirements and deliver robust integration solutions.- Develop and manage custom connectors, REST/SOAP APIs, Webhooks, and data transformations within ServiceNow.- Troubleshoot integration-related issues, ensuring data integrity and system reliability.- Maintain documentation for integration design, data mappings, and process flows.- Adhere to ServiceNow best practices and participate in code reviews, performance tuning, and system optimization.Required Skills & Qualifications:- 5 - 8 years of IT experience, with at least 4+ years in ServiceNow development/integration.- Proven hands-on experience with ServiceNow Integration Hub and custom connector development.- Strong experience in SAP to ServiceNow and ServiceNow to SAP integrations (including IDocs, BAPIs, or RFCs).- Working knowledge of Event Management, CMDB, and Discovery within ServiceNow.- Proficiency in REST/SOAP API development, Webhooks development, JSON, XML, and authentication mechanisms (OAuth, Basic Auth, etc.).- Good understanding of ServiceNow architecture, update sets, and platform security.- Strong analytical, troubleshooting, and communication skills.Preferred Qualifications:- Experience with ServiceNow MID Server configuration and monitoring.- Familiarity with ServiceNow ITOM, Flow Designer, and Orchestration.- Basic understanding of SAP modules and data structures.- ServiceNow Certified System Administrator (CSA) or Integration Hub Specialist Certification preferred.

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