Customer Service Operator
2 days ago
Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.What You’ll Do:Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management .Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.Simulate escalations, SLA tracking, and quality audits within support workflows.Provide structured annotations and datasets to improve LLM training and evaluation.Required Qualifications:Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).Strong attention to detail and ability to spot weaknesses in AI-generated workflows.Understanding of how operational data is used to train and evaluate LLMs.Excellent written English for creating training-quality datasets and validating AI outputs.Perks of Freelancing with Turing:Remote-first and flexible work environment.Opportunity to work on cutting-edge AI projects with leading LLM companies.Potential for contract extension based on performance and project needs.Offer Details:Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).Engagement Type: Contractor / Freelancer (no medical or paid leave).Duration: 1 month (possible extension).About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L
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Customer Service and Operations
3 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
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Customer Service and Operations
3 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
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Customer Service and Operations
3 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
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Customer Service Executive
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Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
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Program Manager
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Bengaluru, India 247 Customer Private Limited Full timeJob Description Role & responsibilities - Need to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs. - Required to manage (in partnership with the wider account team) multiple LoBs to deliver an outstanding Customer Experience. - Manage, inspire and motivate a number of Operation Managers to ensure...
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Customer service operator
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Bengaluru, India Turing Full timeRole Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios ,...
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Customer Care Executive
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Bengaluru, India 247 Customer Private Limited Full timeJob Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...
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Customer Service Operator
1 day ago
Bengaluru, India Turing Full timeRole Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs). Your work will focus on recreating real-world support scenarios ,...
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Customer Service Executive
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Bengaluru, India Wisecor Service Pvt Ltd Full timeInbound and outbound process. Excellent Communication Skills in Hindi and English is mandatory. Telecallers requires you to be patient, persuasive and persistent. The aim of telecallers is to build repeat business through excellent customer relations. **Salary**: ₹10,105.58 - ₹25,000.00 per month Schedule: - Day shift Ability to...
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Customer Service Operator
2 weeks ago
Bengaluru, India Turing Full timeRole Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...
