NOC Engineer

3 days ago

Pune, India SRS Consulting Inc Full time

Hello,We are hiring for "NOC Engineer".Exp:3 to 5 YearsLocations: PAN IndiaNotice Period: Immediate joiners(notice period served or serving candidate)NOTE: We are looking for Immediate joiners(notice period served or serving candidate)Apply only If you are Immediate joiners(notice period served or serving candidate)Apply only if you are having 3+Years of relevant experience as per the JD.Job description:We are seeking motivated and detail-oriented NOC Engineers with 3–5 years of experience to join our team. The ideal candidates will have strong communication skills and a solid foundation in networking concepts to monitor, troubleshoot, and ensure the smooth operation of network systems and services.Key Responsibilities- Monitor network systems, servers, and applications to ensure continuous availability.- Identify, analyze, and troubleshoot basic networking issues.- Escalate complex technical issues to senior engineers or relevant teams.- Maintain accurate incident records and provide timely updates to stakeholders.- Work in a 24x7 shift environment ensuring round-the-clock monitoring and support.- Collaborate with cross-functional teams to resolve issues and improve processes.- Document operational procedures, incidents, and solutions for knowledge sharing.Key Skills & Requirements- 3–4 years of relevant experience in NOC or IT support environments.- Basic networking knowledge (TCP/IP, DNS, DHCP, switches, routers, firewalls).- Strong communication and interpersonal skills.- Ability to prioritize and manage multiple tasks effectively.- Willingness to work in rotational shifts (including nights, weekends, and holidays).Preferred Qualifications- Exposure to network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).- Basic knowledge of ITIL processes (Incident, Problem, Change Management).- Relevant certifications (CCNA, CompTIA Network+, or equivalent) are a plus.

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