OIA GLOBAL | IT Senior Analyst
1 month ago
Summary :
This position liaises between business and technical groups and is responsible for creating documentation to ensure ongoing communication and development is clear. The Senior Analyst helps ensure technical work is properly prioritized according to the priorities set by leadership and the project manager. This role serves as the primary contact for Workday configuration, coordinating user acceptance testing before and after production releases as well as production support responsibilities.
Supervisory Responsibilities:
• None
Duties and Responsibilities:
Understand and discuss technical concepts with non-technical and technical employees
Lead requirement gathering sessions with users
Act as an ambassador for Workday internally and externally, and as the primary technical contact for queries related to the product
Propose opportunistic new product ideas and strategies with a wide variety of audiences
Participate in Agile team ceremonies
Ensure team commitments by setting clear development priorities, continuous iterative improvements and minimal viable product delivery
Develop detailed Business Requirement Documents necessary for the ongoing successful use of the application
Translate business requirements into Functional Design specifications
Implement new functionality and create necessary training videos or documents
Conduct unit, system, and user acceptance testing to ensure changes meet requirements
Perform and coordinate maintenance projects and research new issues as they arise
Identify continuous improvement opportunities for savings and efficiency of Workday
Perform system configuration, including necessary scripting and process automation
Occasional on-call support outside normal business hours for initial post go-live support
Mentor other business analysts in the team by providing the direction and guidance in all aspects of product delivery
Required Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience leveraging both agile development and waterfall release approaches
Experience with LEAN or other process improvement methodologies
Experience with writing Functional and System documentation
Knowledge of technology, vendors, services, and methodologies to build digital offerings
Able to learn how to use collaboration tools such as Mural, LucidChart
Familiarity with PowerBi Preferred
Familiarity with Application Integration Preferred
Familiarity with RPA, AI, ML Preferred
Strong leadership, team building, communication, and customer service skills
Ability to function autonomously and use good judgment in a fast-paced, global environment
Ability to adapt to changing priorities, shifting needs and moderate ambiguity
Education and Experience:
5+ years experience as an analyst or system administrator of the Workday platform
Understanding of Workday Core Financials, Procurement, and HCM.
Familiiary with creating and maintaining integrations using Enterprise Interface Builder (EIB),
Workday Studio including experience using Reports as a Service, and system to system integrations
Experience migratining configurations and changes across multiple Workday tenants
Understanding of Workday’s security and experience assigning roles and security groups
Experience with BIRT layout configuration and maintenance
Workday certification preferred but not required
Key Attributes:
Flexibility: Adaptable to changing priorities and dynamic environments; comfortable working across time zones and cultures.
Ambition: Driven to achieve marketing goals; able to work independently and as part of a global team.
Togetherness: Collaborative, working effectively with teams across regions.
Excellence: Committed to high-quality work, continuous improvement, and strong organizational skills.
OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
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