Customer Service Specialist

4 days ago


bangalore, India Sunday Full time
Customer Success Superstar - Join Sunday, a Profitable Company, and Transform Sleep in India
Are you an energetic individual with excellent communication skills, ready to shine in a customer service role at a profitable company that offers job security and on-time salary payments? We're looking for passionate people eager to deliver exceptional customer experiences Freshers with superb communication skills are welcome, too
Role: Customer Success Specialist
Salary: ₹5,00,000 - ₹9,00,000 INR (This is an approximate range; it can be higher or lower depending on the interview)
Work Week: 5 Days (post-probation)
⏰ Timings: Daytime only (no night shifts)
Location: Outer Ring Road, Banaswadi, Bangalore - easily accessible by public transportation
About Sunday
Profitable and growing e-commerce startup in the sleep space
A fast-paced, fun work environment with a youthful, dynamic team
A blend of startup culture and large company structure
Health insurance (₹5 lakh coverage), professional working environment, people-friendly policies
Role Requirements
Impeccable communication skills
Passion for delivering exceptional customer experiences
Ability to work in a fast-paced, fun environment
Low ego, humble, and willing to do whatever it takes to succeed
Qualifications
Flair for customer service
1-2 years of experience in voice process (preferred, not mandatory)
Graduate degree (preferred)
Fluency in English and at least one other language (Hindi or any South Indian Language)
We welcome hospitality, airline, and high-value credit card applicants
Perks & Benefits
5-day work week (post-probation); 6 days during probation (3 months)
Company-sponsored drinks/outings every month (or more)
Health club, music, or any hobby training up to ₹25K per annum sponsored by the company
Sponsorship of 2 online trainings to ensure continual development
Informal work environment for maximum creativity and collaboration
Private medical insurance coverage up to ₹5 lakhs
Exclusive employee perks: Enjoy a 30-50% discount on Sunday products for you and your loved ones
Join our exciting team and contribute to a thriving e-commerce startup that values its employees, offers fantastic benefits, and provides a lively, informal work environment Apply now and be a part of Sunday's success story

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