Customer Service Specialist

2 weeks ago


bangalore, India Cadjin Pvt Ltd. Full time
Company Description
Cadjin provides enterprise SaaS Platform with a multi-product suite offering to fit your business streaming needs. Experience our suite of products for your varied business needs. Our AI based self serve platform helps you connect & communicate seamlessly across various platforms.
Role Description
This is a full-time remote role for a Customer Service Specialist at Cadjin Pvt Ltd. The Customer Service Specialist will be responsible for providing customer support, maintaining high levels of customer satisfaction, demonstrating phone etiquette, enhancing customer service, and improving customer experience.
Qualifications
Customer Support, Customer Service, and Customer Experience skills
Excellent Phone Etiquette
Ability to prioritize and manage time effectively
Problem-solving and conflict resolution skills
Strong written and verbal communication skills
Experience with CRM systems is a plus
Previous experience in a customer-facing role
Associate's or Bachelor's degree in a relevant field

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