MSX International | Regional Trainer

4 days ago


india MSX International Full time

We are seeking Regional Trainer - Sales & Product with vast experience into Automotive Industry.


Location: Bangalore


If you are passionate about training and development and have a proven ability to deliver impactful training sessions, we encourage you to apply for this exciting opportunity.


Role and Responsibilities:


Conduct Training Sessions:

  • Facilitate training sessions for 15 days each month. Open for traveling.
  • Coordinate with Territory Sales Managers (TSMs) and Regional Sales Managers (RSMs) to schedule training dates.

On-the-Job Training (OJT):

  • Perform a minimum of 4 OJTs per month.
  • Connect with dealers to arrange OJT slots and confirm their availability.

Field Visits:

  • Undertake 3 to 4 field visits per month.
  • Meet customers at dealerships and conduct mystery shopping activities to assess customer service.

Customer Engagement:

  • Collaborate with dealers to understand customer grievances.
  • Meet customers to identify problems, which will inform and enhance training programs.

Content Development:

  • Regularly update existing training content and incorporate information about new features.
  • Develop new training materials as needed.

Post-Training Assessments:

  • Administer post-tests prepared by RSMs.
  • Ensure assessments are conducted and evaluated internally.

Performance Evaluation:

  • Strive to achieve a 70% training coverage within the assigned territory as evaluated by client each month.

Planning and Adherence:

  • Capture training requirements and create a monthly training plan.
  • Ensure 100% adherence to the travel calendar.

Qualifications:

  • Previous experience in a training or coaching role in automotive is desirable.
  • Experience in developing training documents.
  • Proven track record of tracking and monitoring training activities.
  • Ability to provide and manage training schedules.


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