MSX International | Sales

4 days ago


india MSX International Full time

We are in search of an exceptional Sales and Product Trainer with Automobile Industry Expertise of around 10+ years of experience into Sales Training with luxury automotive brands.


Location : Bangalore

  • Must be available to visit the Client Plant for 15-18 days per month.
  • Must also be able to travel to multiple dealer locations, including 1-2 visits to Andhra Pradesh for training delivery in a month.


About the Role

  • Training Experience : Experience as a premium trainer for high-end automotive brands.
  • Languages Required : Must be fluent in English, Kannada, Telugu, and Hindi.


Responsibilities

  • Training dealer manpower on Sales, Service, Used Car, Guest Relation & value Chain to dealer staff & occasionally to OEM Managers
  • Training on Product, Process, soft skill, Technology & communication to dealer staff
  • Reporting to a centralized department of our client for 3 month & regional office after that
  • Training delivery mode-online & offline/physical
  • Building own competency on Sales/Service/Used Car/GR Training Programs & get certified
  • Post the certification, Dealer Manpower Competency Evangelist will be responsible for delivering/ conducting trainings on products, market situations, processes, skill enhancement and/ or localized training content development by client for the dealer + dealer manpower
  • Conduct audits, study customer voices , study gaps, study SOP’s, study existing products including upgrades and new products, develop customized regional training contents as per the gap area in consultation with client and then impart training
  • Measure the training effectiveness and submit the reports to client.
  • Be responsible for desired level of Knowledge index in each category in each dealership.
  • Visit dealerships and do market study to understand training needs and share report as per client requirement.
  • Time to Time Dealer Manpower Competency Evangelist should visit the Competition dealership & Other OEM training center based on client direction.
  • Contact dealerships to get nominations for various training programs scheduled every month & update the same on Learning Management System
  • Developing and printing of question papers, evaluation forms, feedback forms and attendance sheets for the training programs
  • Update market trends and conditions through GO & See & report out
  • Develop dealer audit and evaluation formats as desired by client based on the nature of the program.
  • Bring improvement in the Training program based on feedback received
  • Conduct training at the training center & support in Gemba
  • Report to Training Centers & work from Training facility at all Regions
  • Working for 6 Days in a week


Required Skills

  • Communication : Strong communication skills, adept at presenting ideas, engaging diverse stakeholders, and tailoring messages to suit different audiences.
  • Content Development : Proven experience in creating training content and designing assessments to measure participant progress, aligning with learning objectives.


Preferred Skills

  • Product Training
  • Induction Training
  • Sales Process Training
  • Customer Service Training
  • On-the-Job Training (OJT)
  • Technical Training & Soft Skills
  • Trainer Coaching & Mentorship



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